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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1286 reviews

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94%
would recommend
to a friend

Customers are saying

Customers frequently mention the excellent picture quality and affordable price as major pros. Many also praise the ease of use and the 4K capabilities, along with the user-friendly remote control. However, some customers note that the sound could be improved, and a few mention issues with motion blur and the available apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 50 reviews
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So overall the Tv is good. But for some strange reason the Tv tends to shut completely off at times

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 3 out of 5 stars

    The Ultra I could afford

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - Good picture. Easy setup Cons - Not all built in Apps work I can't get Amazon app to load I can't get Hulu to load. Netflix will load There is only 1 ultra hdmi port The bottom hdmi ports are hard to plug into Sound is so so but that is fairly normal I would have preferred to go with the Sony or LG but could not afford the price for the same size TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good so far but SMELLS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this tv for the kids to watch and play games on. it works great and has a good picture but it actually smells really bad. I noticed a strong chemical-like smell as I was removing it from the box and the smell hasn't gone away since. its been close to 30 days now. it actually makes the entire large family room downstairs smell and if you put your nose to the tv itself the odor is just as strong as the day I took it out of the box. Im consider returning it but I don't really want to spend more for another brand just for the kids...If it didn't smell so bad I would be perfectly happy with it so far.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great tv but don't buy an open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv itself was awesome....great picture quality but I bought as an open box. The box said excellent condition. After getting home it didn't have some of the mounting screws and after 3 days half the picture went PINK! I returned it to my local Best Buy and they refunded my money after I produced all the screws...go figure.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Ok, if you must get a value 4k TV now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is pretty good, no image related complaints for the money at all. For me, it was an unpleasant surprise only 1 of the 5 HDMI ports are 2.0 compliant, meaning only one 4k @ 60Hz source can be used. Not very "future proof". However, all 4k TVs in the size and price range seem to have at least one major drawback to them. I am returning this set and waiting until more well-rounded sets become available in the <1000$ range.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Average TV - 4K Content Looks Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the old adage goes, you get what you pay for. And for under $1000, this TV gets the job done. 4k content looks sharp, but 720P/1080I content is average, at best. Colors reproduction is pretty poor, and black levels are underwhelming. Coming from a Panasonic VT series plasma, I simply couldn't get used to the shortcomings of LED technology. I ended up returning this set and got a LG OLED TV (EC9300). Yes, I paid twice as much for the OLED set, but consider it money well spent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 3 out of 5 stars

    Good picture sound off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good, setup was easy but the sound goes in and out. I've tried using all the sound options n nothing fixes it. It's ever so slight and not worth returning the TV for but it is noticeable. Overall given the features still a good bang for your buck TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Pretty nice, but there is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the picture on this TV. Look crisp and sharp. I hated the remote. Keyboard in the back didn't work and oddly the TV went up and down in volume on its own. Couldn't control it via remote and was very irritating. Luckily I had Geek Squad Protection and they came out to the house and replaced the TV for me.

    I would recommend this to a friend
  • Cons mentioned:
    Apps

    Rated 3 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has great picture resolution on high definition channels. I especially enjoy watching sporting event. TV is not compatible with screen mirroring devices though and does not come with a universal remote. I would also like to see more available apps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv and had it for less than a week before it started not turning on when I pressed the power. I called Vizio and complained. They walked me through a fix, but it was only a work-around. The problem continued. They told me I could have a replacement sent to me if I called back after it happening again. I decided to take it back to Best Buy, and replace it with another new one to give it one more try. The new one has worked a lot better. It might have just been a dud. I do appreciate Best Buy's easy return policy. I am also confident that if this one gives me any trouble, Vizio will replace it without too much hassle. I partly kept this model, because I had already mounted the tv to a specific area and had made cuts in the wall for wiring specific to the locations of inputs to this tv... long story.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good Quality Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is what I thought. The apps are terrible. Let down by the apps on the smart tv. Apps are being deleted and messages now say they are no longer working. Cannot add apps either. Not very smart.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried many times to calibrate the picture buytjust could not make it look right. Spent a lot and of time online and followed settings posted by others. Nothing i tried made it look right. I returned and got a Samsung, what a big difference! I would not buy again or recommend it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    This tv does everything I need it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is what I was looking for. I am very pleased with the resolution and it sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp 4k TV is a better made TV then the vizio 4k. Sharp has a faster refresh time then the vizio

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price, But I wish I had spent the extra money for the Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice tv but had some trouble.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews before buying this. Got the tv and it has a great picture. Unfortunately within the first two weeks a line of pixels went out. Had to get it replaced. Vizio was good about this. No problem there. The delivery men delivering the replacement and taking the old actually kind of made fun of me for buying a Vizio. Told me they had been busy lately replacing a lot of bad Vizio tvs. Recommended that I buy Samsung or LG instead. They meant well but hearing someone say "Stop buying junk" and laughing on their way out the door doesn't make you feel very good about your purchase. Especially knowing that if the current tv has to be replaced as well that the same people will probably be back to laugh even more. The replacement works great so far but I'm worried that a problem might pop up like the last one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to setup, works fine, range ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router worked fine and was very easy to setup. When I have a signal there is no issue, but based on reviews and discussion with Best Buy sales rep expected range to improve over the Apple Time Machine I bought in 2008. Unfortunately, the signal was no better (and in some spaces not as good). Will try to add a range extender and see if that helps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Size is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One major problem is the sound. Sitting away from the TV approximately 20 feet I have to put the sound level up in the 70s and 80s to really get a good sound. I find the sound is horribly low for this size TV. Watching the football game of your home team the sound should be as I am actually there I should be able to turn up that sound to that level.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is not as good as many say. It seems almost impossible to get colors correct, and when you move viewing positions color change is very noticeable. Black and grey scales seem to be as bad as a couple hundred dollar tv. Also, being as this is for the "M" series, I find no difference in the motion jitter as other normal 120 rate tv.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the size of the TV is good. However, I'm still on the fence about the picture quality. Not sure if it's my cable provider or if the TV just isn't all it was advertised to be. Seems like the picture quality was better on my old Toshiba 40" TV for programs that were televised in 720p and 1080p resolution.

    I would recommend this to a friend