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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2373 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,373 reviews
  • Rated 3 out of 5 stars

    cordless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thing for my mom, and she loves it a lot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Material too light for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth my spending...not liking the purchase. no more.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a decent handheld phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent handheld phone, it does what I need it to do with no problems.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty was short

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good it burned when i want chance this no return the warranty was short…!

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    they work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than my old phone I can hear them better also

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone system, but a bit outdated. Not much innovation in this space.

    I would recommend this to a friend
  • Cons mentioned:
    Caller id

    Rated 2 out of 5 stars

    Missing some "whistles "

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't look at who's calling if you're on the phone

    No, I would not recommend this to a friend
    • Brand response from VTech_Support
      Posted .

      If you subscribe to Call Waiting ID from your provider, you will see who's calling while you're on a call. Contact your provider. VTech

  • Rated 3 out of 5 stars

    Poor reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The caller and listerner sound far away you have to speak very loud

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate but not really top quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing distinctive I can write about this purchase

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an okay phone but can be a bit difficult to use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Display is terrible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is very antiquated. I would not recommend this set.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't really use house phone much. However, sound quality is not the best.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are cheap phones but they work just fine. You get what you pay for

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A good basic phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. This basic model covers it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone is suitable to our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in need of a phone replacement for our home and this met our needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery in Phone #1 keeps dropping out of the case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone for non users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works good for people who dont use them offten.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good landline cheap though hard to figure outbfewt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult multi step processes to find and use phone features

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is a little difficult to program, and sound quality is not great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good phones for now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are good phones for now, they do the job, wish they weren't as lite

    No, I would not recommend this to a friend
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