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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2373 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,373 reviews
  • Rated 2 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These felt inexpensive, the sound quality was bad and you could push a number and not get a sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the AT&T phones I bought because calls were dropping, reception was poor, and the the batteries wouldn’t hold a charge. I had had V-tech before and thought these would be great. The V-tech phones were just as bad. I was so disappointed by their terrible performance. I settled on Panasonic. I recommend you do the same.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Google Voice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up with a OBIHAI OBI200 VoIP and works great, now a free phone # instead of paying Optimum.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you really get what you pay for, Display is extremely small, somewhat hard to program.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It doesn't work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. We gave it to our grandson as a birthday gift. He plugged it in and the communication was very fuzzy. Neither of us could clearly understand the other person.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I thought it was

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it’s good but not for me. I wanted to just record my outgoing message And hit the button when I got home. This made me go thru provider and too complicated for me. It’s brand new but useless to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead after 17 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this. Dead after 17 days, only 3-4 phone calls, who uses landline anymore. I tried to return to Best Buy , manager didn't accept it since it was more than 14 days. Called customer service of the company, asked lots of details, original box etc..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A great cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Vtech cordless phones previously. They work well and serve a needed purpose.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely bad product. Makes bad noise when connected to phone line

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great home phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone works great for a home phone place the extension in basement

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't as good as I hope it will be. Didnt like it and return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Better options elsewhere....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LCD is quite dim - compared to other phones. Menu functions are not as easy as with prior VTECH phones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It doesn’t work properly. Sometimes I can’t answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t t always answer calls coming in. Takes hitting off button 3-5 times to turn phone off.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not comfortable for holding and talking.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features are ok but not comfortable holding in you hand or to the ear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best battery, but does the job. Ringer can be pretty loud

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless phone headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head set and the phone were fine but not compatible

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tha phone system did nor perform 100% of the time. Vtech wanted mne to return to them so they could look into "why". I didn't purchace to have the manufactor fix their PROBLEMS.!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice phone system just dint like speaker system on mine

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad very bad doesn't work on second floor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No signal y you move to far!! I don't recommend this

    No, I would not recommend this to a friend
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