Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2373 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,373 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good landline phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were easy to install. they have an unusual way for setting up the message answering system.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    VTech- Cordless Phone System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly, and doesn't take up a lot of space on my desk. The price was great, and the product better than I expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cordless phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. User Friendly and easy to fit in small spaces.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    VTech Home Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this phone. It’s sleek style is lightweight and easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vtech Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A cost effective phone that was easy to set up and functions well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cordless phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product especially for the price! Best Buy alway the lastest products!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy!!! Excellent buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy!!!! Should buy . It’s an excellent. You should buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Expandable Cordless Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite satisfied with the phone and ease of use. It was just what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good services

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelente phone good quality sound great nice shape nice

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Practical, affordable device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall operation and quality of sound is excellent. The visibility of the screen is poor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always, a solid value.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If only my ComCast phone service were as reliable and easy to use as these V-tech. Been happy with V-tech phones for decades now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cordless phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Swift delivery time. Easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    nice phones for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced 2 wireless phones that were about 4-5 years old that would no longer hold a charge. we rarely use our housephone so for the price they are great quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    NEEDS BETTER VOLUME

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is easy and simple like it but don't love it because the highest setting of the volume is too low. I cannot hear out of it without speaker phone on.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Answering machine

    Rated 2 out of 5 stars

    Does NOT Have Answering Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm So Disappointed..I Bought This For My Mom Who Is 88 Years Old And To Replace Her Old VTech Phones...It Looked To Be Identical, So I Bought It...I Wasn't Until I Tried To Set It Up For Her, That I Realized The Newer Version No Longer Has An Answering Machine!! So Bummed..It's Useless To Her Since She's Old And Unable To Use Voice Mail!! Wasted My Money bc I Didn't Look Closer At Features....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great since I bought it, it working very nicely and I love it

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Good sound. Nice menu options. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping my family

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones work perfect and are great for my elderly uncle that struggles with to much technology . I would recommend this phone system to anybody that needs user friendly equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great product...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for about a week. For the price, these are great. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones work well, buttons are easy to press. Only downside is the phones don't come with a clip like some other models do for clipping to be a back pocket.

    I would recommend this to a friend
Sponsored