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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2361 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,361 reviews
  • Rated 4 out of 5 stars

    Good phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased this phone set about 2 years ago and still have them. Their good phones with caller ID, speaker, redial, etc, and a button on the base to locate phone when it’s off the hook. Not given 5 stars because it has no answering machine but that’s not really a big deal. It does the job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had for a couple of months but no problems so far. Good reception throughout house of approximately 3000 sq ft. Phones do not have a belt clip or plug-in for a headset. Large screen with lots of info including time, date and battery. Wish font in screen was just a little larger.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice phones, caller ID. Great features and having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phones, great backup landline. Nice features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy for Us.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone set for my elderly roommate so she has two phones...one in the kitchen and one at the back of the apartment. They were easy to set up and are easy to use...she doesn't do well with complicated and these are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    VTech - CS5119-2 DECT 6.0 Expandable Cordless Phon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4/24. Garza was very, very helpful and professional during this transaction. As a direct result thereof, I chose this quality cordless phone. Also, love the price!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Range

    Rated 5 out of 5 stars

    Decent phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad phone and good range. Also great buy for two phones!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Good phones for land lines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These V-Tech phone work great for our application. The only thing I don't like is you can't delete all your recent phone calls all at once. You have to do them one at a time. But they are clear and the range is pretty good. I can go into my back yard and roam around the quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phone that meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phone for the price! Lightweight and static free.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My new phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phones,easy to use.Sharp hearing devices. Easy to move from one place to another.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent this to my mom over to mexico and she loved it!! The sound is amazing no more guessing what she says and she can also hear me very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came as advertised and works nicely as my Wireless Home Phone. Price was reasonable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pretty good phone for a single family. Very convenient to take international calls from USA

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Landline phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and great price. I would highly recommend this landline phone.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good land line phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a choice to make, either buy new batteries for my old phone or buy new phones. looked for an inexpensive set til i could make up my mind as to what to do so i bought this v-tech set. at this point i plan to just keep the v-tech set, very happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced VTech phone had at moms for 20 years. Simple, small footprint and compact. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    VTech wireless phones! (2)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Vtech set of 2 wireless phones! I love the Vtech and have bought them with Best Buy before too! They are easy to set up, work great and I really love them! The price was surely great too! I would recommend these wireless phones to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great range, no message waiting light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an older cordless phone that stopped working. I ditched my landline years ago and went with Ooma, which is hooked up to all of the phone jacks (disconnect from the street first). It works just like any other phone. Calls are clear and it has great wireless range. The only downside is that the charge indicator light does not flash when there is a message. The only indication is an envelope that appears on the display. I have several Uniden cordless phones and the charge indicator light flashes on those when there is a message. Maybe Vtech will add a message waiting light on future models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great product it works very well. And actually comes in handy when needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Clear reception and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cordless phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone bought it for my mom she loves it. Having two phones is very easy for elderly people to find the phones.

    I would recommend this to a friend
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