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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2361 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,361 reviews
  • Cons mentioned:
    Voicemail

    Rated 3 out of 5 stars

    Difficult To Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the phone with two handsets. The one connected to my modem is OK, but the handsest & base in my bedroom is difficult to do much with. Also I found it impossible to enter my voice mail message on the phone & couldn't receive any messages when I came home to check them. No indication as to how many there were, etc. I returned the phone, bought battery for my old phone & now I'm fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Simple cordless phone that works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a simple cordless phone. But it works well. Great volume on the ringer. Decent range when walking away from the base. Simple features...the basics. Just what I needed. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Accountant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is really a good one with lowest prices for my home i have ever found,

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone -- helps a tone when our cellphones are on silent

    I would recommend this to a friend
  • Cons mentioned:
    Answering machine

    Rated 4 out of 5 stars

    Good phone - no answering machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Only issue was it didn't have an answering machine option. But nice otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chose i love it I use this for a gift and my parents are in love

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone system has very good clarity. volume control is easy to use. the features were all easy to set up and use. i should have replaced my old one with this sooner.it is so much better,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item very easy to use convenient nice looking love Best Buy store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Good price. Easy to use. It is a phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I.C.E./Working at home needed item!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone set. Reasonable price. Easy set up. I leave one phone set on each level of my home so that I have access to a phone I.C.E. It also works great in those times that my cell phone service is a bit sketchy.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Love me a landline

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited to get a house phone like it was 1995. My fiancé thinks I’m crazy for getting it and actually using it and answering when I get all these wrong phone calls a day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    rp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best of the best. easy to use i love it. so everybody can Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does a great job , and easy setup. I like it

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    perfect phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phones work perfectly. I always by VTech phones. I still have a landline in case of emergencies. The price is always right, Its cheaper than buying replacment batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product great price, easy to use and numbers are lit!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Works good and reasonable priced

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son as he has poor cell service in his house. He was paing for s land line even if he wasn't using one, so this works perfect, he said it has good range too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving having a phone by my bed and my desk for convenience. In addition, there is an ear piece that I can use to free my hands. If that wasn't enough, I can also answer my cell phone via the blue tooth feature include. The volume is loud enough that it compensates my hearing loss. The price is right too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Home Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good home phone. Exactly what I expected. Perfect for my home facility.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Better than I expected for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected for the price! Plug and play work perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Answering machine

    Rated 4 out of 5 stars

    Simple phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I still have a "home" line through FIOS I needed a new set of phones. Didn't need an answering machine and all the extras so this simple phone fits the bill. Works as expected.

    I would recommend this to a friend
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