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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2361 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,361 reviews
  • Rated 4 out of 5 stars

    Great office phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife purchased this phone for her job, because of the price, size and portable of the unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I f you're not into color phones and you need a phone with an extension then this phone will be great. It has good functionality. The only reason I exchanged it was that I saw another V-Tech at the store while I was standing in line at Best Buy to pick it up and it had the same functions in red and I liked the color more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service on very good and the product was just what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Grandma's Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my 84 year old grandmother. it works well for her. a good purchase at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are impressed because the sound is good and we can each talk on a different phone at the same time when talking to our daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Perfect wireless handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range. .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a second phone for another room so this was a great low cost solution. Now have two phones that are both wireless and an answering machine with caller ID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced 20 year old cordless phones with these, what a difference! Smooth, light, great to hold...combined with VOIPo we are set. Good selection of ring tones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound good and price was right.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were to replace older vtech phones. They work and sound good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good value for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use portable phones. Shows missed calls and voicemail messages received. Reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price for a great phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone and extra handset for spectrum voice, this works really well, a little light, but good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, love the color and it works well. My son has dropped it several times and no damage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up instructions were a little difficult, but doable

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VTech phones never disappoint. Great phones. I will recommend and purchase these phones again.Excellent phones

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cordless phone system is better to expend with current set and has good range between rooms to use as a walkie talkie.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    None available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen view is sub-par and hard to read. In addition, the Talk and Off buttons are not back-lit and hard to see when dark.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone does not function as expected. We understand your disappointment, and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom loved it ! Easy to silent when you don’t want to be disturbed. Easy to turn volume up or down! And it’s amazing that it has caller ID.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Cordless phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone for the money, can be a little staticky from time to time, but fir the price, it’s a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A good, cheap phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a home phone. We use it rarely, but when we use it, it works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price amongst the other options

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price amongst the other options. Interesting how landline phones are still so pricey

    I would recommend this to a friend
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