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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2361 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,361 reviews
  • Rated 4 out of 5 stars

    xx

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    satisfied with product disappointed had to wait for product when showed was in stock

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones work great. Very good price. I don't use the home phone all that often but it's nice to have when I want it. Simple system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones work fine - a bit flat so sometimes microphone may not pick up voice as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone Garage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone for the garage. The color and stand too. I can read the notice of who is calling.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Perfect Vonage Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed replacement for my well worn and old Vonage home phones and Best Buy had these in stock. Very reasonable price and work great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent handsets. Very clear sound. Keep in mind that there is no answering machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    David E

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great and it’s easy to use. The installation was simple and very easy to do.

    I would recommend this to a friend
  • Cons mentioned:
    Answering machine

    Rated 4 out of 5 stars

    Landline

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have answering machine capability, but otherwise it worked perfectly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was good and the product has just what we need… I would’ve liked it if there were more choices but it is what it is

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent wireless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw some other models but I selected these because in regards to the price and service, these wireless provides good quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone for home!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this set because it had a good price and was perfect for my home. It is great if you are looking for a cheap home phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had a land line in over 10 years , bought these pair and let me tell you, you are getting the bang for your buck! love the phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it for our land line and it has worked out fine. A little small but has nice features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It serves its purpose quick buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice red phone that looks great. Speaker not very loud though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones work fine. The only complaint I would have regarding them, is the range of the reception. I had asked the salesman for one with great reception. The last cordless phone I had, had reception from a block away. Would like to have gotten one at least that good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice cordless

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect landline for the house. The battery lasts long time and the clarity is good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a cordless phone without all the extras - just the phone - hard to find these days, but Best Buy had what I needed. Works great too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has good speaker volume. Sounds clear. I use this with magic jack I have had no issues with the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works very well i can hear clearly and i haven't had any problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great land line phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use ...... ring nicely ......live that it can also mount on the wall for easy access...

    I would recommend this to a friend
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