Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,373 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great Phone. Good Price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good sound. Worth the money. Fine, simple phone. Works well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the VTech expandable cordless phone system for my mother so that she would be able to have phones in multiple rooms. It has been a great purchase. She likes the larger number keys and simple design. The speaker phone and volume controls work great and help hear to hear callers better. Very happy with this buy at Best Buy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After having this phone for less than 3 months I’m not able to hear anyone. The phone will ring but I can’t hear anything, not even a dial tone. This phone is horrible and Best Buy did nothing for me, I have got to contact the manufacturer.
No, I would not recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Good phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was easy to set up and use. So have been no issues.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unable to make outgoing calls. Requested geek squad support . No response yet after more than 15 days
No, I would not recommend this to a friend
Brand response from VTech Baby Monitors Team
Posted .
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 5:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you, -VTech Support Team
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it. It's very clear in sound and would recommend