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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2373 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,373 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good basic house phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to set up, no real bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price with nice easy to use features, clarity,

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good for phone for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking phone and its the cheap for 2 units.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works right out of the box! No programming necessary.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was easy to set up and connect and works well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    VTech CS5119 DECT 6.0 Cordless Phone Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not as good as I thought it would be.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    190

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent buy I recomend this telefhone yo recomiendo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone works well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it since we have a free phone line, works great. Haven’t had a cordless phone for over 10 years. Would recommend.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty good phone for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a very good phone for that price. I am happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nostalgic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is exactly as expected and reminds me of my childhood.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones. Easy to install. Pleasant ring tone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new Samsung Qled smart tv and them the Geek squad install it. The Tv is great and the geek squad was wonderful. Moved the older smart tv to the br on a wall stand and put the other in the LR. Everything was great and my salesmen was also terrific.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Phone needs TLC From Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this phone for almost a month , this phone doesn't connect sometimes or it will read phone connected to another line I get an attitude after the phone not connecting to the number that I dialed so I think maybe this phone is defective, this is not like all the product that I've purchased at Best Buy for the last 12 years .....Sincerely still your Loyal Customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House phone ringgggg

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandma vibes. It reminds me of old school, but it works.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Best product at this price point.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Enough battery and features. Everything works as intended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best, but they work. The tactile feeling is not smart phone territory but it does its job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far. I needed a basic phone for a home line and it fits that purpose.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Wireless phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great! I purchased it got my 82 yr old mom whom liked the brightness and size of the number and the ability to use speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the phone, i don't have any problems with ,i like the best buy has ,because their products are very good quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy functionality, clear sound, OK battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone have worked well for us. They have many customizable options and function properly. Battery life however is somewhat weak. Having the handset off the charger and not using it much that battery dies before the end of the day. Overall happy considering the price.

    I would recommend this to a friend
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