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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2373 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,373 reviews
  • Rated 4 out of 5 stars

    Low Cost Cordless Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been looking for a low-cost, but reliable cordless phone system. This one fit the bill. However, the ability to hold a charge is a bit less than I had hoped for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works pretty well. I had one before, so decided to buy the same brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a landline. I appreciate Best Buy carrying this.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 4 out of 5 stars

    Great basic phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones work great for basic phone use. I've had a few calls that would hang up the call and I couldn't hear my other party, but now it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good starter phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has phone book and speaker. So far no complaints.. you can never go wrong with VTech. The color is pretty good.. it stands out and not easily forgotten. Speaker works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good if you need an old analog cordless

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit old school but works fine if you still need an analog phone line for some reason. Still works ok but had to replace battery which was about $30

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am female and 71 year old.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does best buy make shipping arrangements for handicap people? When shipment is delivered at my home, never ring the bell nor knot on the door. I hear a truck and say to myself is it for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I've been using VTech for years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is maybe the 3rd time I have purchase this model, well maybe not the same exact model, but a expandable version of this and I keep coming back as it they last for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Perfect Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop that would perform basic functions and was easy to use. This laptop will be used primarily for presentation in an educational setting. It was easy to set up, I could access all my google accounts as well as have access to MS Office online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Landline phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. I’ve been using this brand for my phone landline for a while. It’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable/ Attractive/ Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates were helpful. The display of product was neat and easily accessible. Check out was a breeze. No one else in line so I had a short but friendly chat with lady at the register. Pleasant experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone fix right where I need it. I will always come back.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Cons mentioned:
    Answering machine

    Rated 3 out of 5 stars

    cordless phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    answering machine is not like the other one we had when someone leaves a message you cannot hardly hear the signal that you have a message

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Luv my cordless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality phone for the price really enjoying it thank you

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good, but I recommend everyone to check your landline at your home to verify that it can accept the newest technology. I could not get a signal, so I needed to contact my local telephone provider.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    got rid of the v tech, not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to read names on caller id. very small screen it seemed. also the 2nd handset had heavy static which we could not get rid of. when we purchased this vtech also bought an at&t as we have 2 lines coming into home. we decided to purchase another at&t , large screen, large lighted buttons. would not purchase v tech again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Thomas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Products! My order was quick and Easy. Staff was very professional. Understood all my needs.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Love it in Red

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone because it was expandable and easy to find since its in Red. This replaced my old AT&T one that I bought a few years ago. I find this model easier to carry because its light and not bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color, the fun ringtones. And the phone calls are crystal clear sounding. Phone is light and slim for hands, and I will probably get another one for my bedroom.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The VTech phone is a good phone but does not have the higher quality that higher priced phones have, specifically voice qualities. Clarity of incoming voices has much to be desired, and I have been told my outgoing voices are not the clearest. Like the saying goes, get what yo pay for. I don't live on a phone so it's OK/

    I would recommend this to a friend
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