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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2373 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,373 reviews
  • Rated 5 out of 5 stars

    old school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using land-line phones for backup. Buying new phones was cheaper than buying replacement batteries. Just plug & play since I was replacing older phones that didn't hold a charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very economical phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a phone for my Comcast phone service and found this one on sale at Best Buy. I have a similar phone system that I use at my office, so I couldn't beat the features and the price. Easy to set up and use, and good voice clarity on the handset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Needed the house phone for my elderly father who moved in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cordless phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a previous Vtech phone, which lasted a very long time. Very happy with this phone & was able to buy another additional handset from Vtech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Great value for the money. Very good construction and in our case since this phone system won't be getting heavy use, it should last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great land line phones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Even with cell phones, we still need land lines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good for the Money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one of these phones for many years without a problem - until I recently dropped it. It took a long time to originally charge the first time. Have not used it much but worked well when I did and It looks good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have the VTech cordless phone / answering system in our home and have been very pleased. My mother-n-laws very old cordless phone was failing to do the job, and we suggested this set for her. She has been extremely pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Voicemail

    Rated 3 out of 5 stars

    Unsure

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t figure out how to set up voicemail….if it’s even an option

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a phone for the house for the kiddos, works just like one i had as a teen..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works great for the money would buy this again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I think we may be one of the few families that still has a landline. Other retail stores don’t carry them anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are a good value. Reception is very clear. When lightning fried my first set, I purchased the same product again through my protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years later

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing this after almost 2 years of ownership. It still works great. Nothing to complain about.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Phone for Pricepoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised at cost as we bought V-Tech phones about 8 years ago and paid much more but they lasted that long. So far so good and hoping these last as long. V-Tech is a great product so you can't go wrong with their phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has clarity. Price is right.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a simple home phone and this phone does the job for me. Directions could have been clearer. I called support, and they were very helpful in setting up the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good for price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good house phone for the price i know almos no one use those anymore but i need one for my business

    I would recommend this to a friend
  • Cons mentioned:
    Voicemail

    Rated 2 out of 5 stars

    Not something to try again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an older AT&T 6.0 dect system whenever I'm away there is no way to retrieve my voicemail short of going to my Xfinity app online on my computer to retrieve it I can't just push a button on the phone and get my voicemail I'll never buy this unit again and we'll replace it at the first available moment

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. No voice message feature. Aaaaaa

    I would recommend this to a friend
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