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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2373 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,373 reviews
  • Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad little phone for the price. Seems like it will hold up, but its still to early to tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cordless phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone combination is great. It is updated and has a speaker phone option and mute options like cell phones, but it’s bigger and a land line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price...good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a good phone. I just find the phone sound a little weak but looks like everybody can hear me a lot better than using my cell phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It makes calls. . .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From home!! Without WiFi or LTE!!! How cool is that? Exactly four stars cool!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for my mom :-)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my mom. I needed a fairly simple phone for my mom to use & this is a good one for her. Good price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VTech phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can’t give you a review because it was a gift. I guess it’s working well, I have got any complaints about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well, clear calls so far. I rarely use them, but since I switched to a triple play I needed something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work great and very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well put together and durable. I love my phone's. You will enjoy. I have 1 in my living room and the other in my bedroom.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not expandable after all.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no objections to the phone system. I have used earlier versions of Vtech and have been very happy with them. My problem with the current offering is that it is advertised to be "expandable." When I tried to order an additional phone (it supports up to 5), I found out that the handsets have been discontinued. A helpful Best Buy agent couldn't find one. I finally found an expansion phone from a third party seller (Best Buy didn't have any anywhere) which may have been used. The lack of additional phones is important not only for expansion but to replace units down the line. It's a good deal if you don't care about it being "expandable".

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my home phone because my 13 year old phone went out. It's not the greatest one but it does what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my vtech cordless phones gets five stars.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing I purchased at best buy gets five stars. my v tech cordless phone, my mac Book pro. they all get five stars. and I would tell a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent phone for the price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone for the price. Not a very good long range.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 3 out of 5 stars

    So far, so good. Got it at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK for the price. Phone holder/stand is flimsy. Display is somewhat hard to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Land Line Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second land line phone we purchased after water damage wiped out our 2 other land line phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones, easy set up, would highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second set of VTEC phones I have purchased because they are very durable. I haven’t dropped them many times and they did not break

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cordless phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vtech is a really good brand. My second set purchased over a number of years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap but quality solid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap quality, I bought 1 after another, last one lasted me 6 years with heavy use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an odd number of handsets. Was able to buy the base set. Purchased an extra handset. Easy to get it hooked up to the main set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone setup is great. It does just what we need it to do. If you keep a landline in your home; I would recommend this phone system.

    I would recommend this to a friend
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