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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2373 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,373 reviews
  • Cons mentioned:
    Voicemail

    Rated 2 out of 5 stars

    VTech phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a landline replacement phone so I purchase this model for under $40. The second base wouldn't charge because the pin was broken when I purchased it. I still can't get voice mail to work because the instructions are lousy.

    No, I would not recommend this to a friend
    • Brand response from VTech_Support
      Posted .

      Voicemail is a feature from your provider, and is independent of your phone. You'll need to contact your provider for assistance with your voicemail service. VTech

  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works very well. For me, it is a little uncomfortable when I hold it to me ear. I think it is because the phone is more flat than most phones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    I highly recommend it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is still working in 2020 and it’s a few years old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and sounds great. Fits right in w/ decor. Doesn't take up much room and the display screen is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel like I'm back in the stone age with a land line phone but this is good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    land base phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for home use. I am glad that I purchased this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size of the phone and audio. The phone sound good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine. Functional.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical landline phone. I use it as a “just in case” backup to my cellphone. It works as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones work with the service provider I have in my home. Audio is a little shakey at times, but they get the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough for our house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy. Feels okay. Works just fine. Good cordless telephone for the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these phones to replace old phones. I decided to buy new rather than worry about looking for batteries. I have been happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lighting

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well lit able to dial easy with the back lit option much better than my last phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones work great when we need them. I would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Worked really good, sound was loud lasted longer than the ones I've purchased from Wal-Mart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The phones are working fine. Clarity of the hand sets are very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my father in law. He said theyvwork great, has gad no problems. Great price for them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    phones with answering machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable service when you need to communicate and record messages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works great, my wife loves it. I would recommend to anyone that still needs house phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient product as we can answer from different places in the office when we get a phone call with the two sets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cordless phones for the home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cordless phones last long durable dropped a few times still works perfect have had no issues

    I would recommend this to a friend
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