Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2326 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use and sound quality. Many appreciate the phone's value, battery life, and range, while some find the answering machine feature unnecessary. A few customers have mentioned concerns regarding the volume and display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,326 reviews
  • Rated 3 out of 5 stars

    Battery life isn’t the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this to use for work being we work from home now and I must say I wish the battery life was a lot better. I use both phones for a 8 hour shift.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    just ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are ok...sound is not good...needed to get new phones during isolations I guess these were ok...had similar ones [the ones I replaced]and they were much better

    No, I would not recommend this to a friend
  • Cons mentioned:
    Caller id

    Rated 1 out of 5 stars

    VTech CS55119-2 -- Stay away

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is poor at both ends. People to whom was speaking told me that either my voice was too soft or the volume changed intermittently. I had wanted a phone that announces the caller. Unfortunately this model doesn't have that feature. Also there is no backlight. I returned the phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my majic jack service so I had to return product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pulse dialing did not work

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the phone I looked at the features and Q and A. to make sure it has a setting to support pulse dialing and it does.... BUT we could not get it to work even after calling VTech support. The phone lines in the house are old. There is a working rotary phone connected as well as another newer phone that has a pulse setting (and that phone works). It was a good value but unfortunately it did not work for us and we returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Working Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features on the phone works and the look of the phone is nice because it matches my room color.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Necessity

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a landline phone set. Works ok. I don't use it alot so it works well for what I needed. Basic phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    looked like it would work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this when I was looking for single cordless phone/answering machine. Sales rep said it was same item but with 2 phones. Got it home and no answering machine. Returned it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cordless phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was given as a gift to mom and she said it’s user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    grandma

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect, very easy to use would recommend and would buy again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone I've ever bought. Have already replaced it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Clumsy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very flimsy. Not good for the clumsy. Would be better with a hook.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker has static in it. Volume control not very good. I have been disappointed with this product. Of course it was cheap? Should I expect anything more?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok but buy something else

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones work ok the problem is the backlight is too dim. You need a flashlight to read the led screen

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Battery Life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am one that enjoys having a home phone and the battery life does not last as long as it says. I think I might take it back. This is sad because I am a Vtech fan.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Cordless Phone set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a very basic cordless phone set this will work for you. I bought this for my mother and she ended up getting a different set.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound is not good. Have to be close to base to hear the other phone line. Returned it a week later.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Inexpensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality of outgoing mess poor. Ringer choices inferior. Just needed a phone to take messages on a land line that is seldom used. Serves the purpose

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Shrugs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tbh, I’v had issues with getting my phone connected with my phone company so I haven’t been able to use them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low Usage Landline Phones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For minimal landline usage, you can't beat the price or sound clarity of these phones.

    I would recommend this to a friend
Sponsored