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Customer Ratings & Reviews

$44.95

Customer reviews

Rating 4.5 out of 5 stars with 2358 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,358 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cordless phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was given as a gift to mom and she said it’s user friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker has static in it. Volume control not very good. I have been disappointed with this product. Of course it was cheap? Should I expect anything more?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    grandma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect, very easy to use would recommend and would buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Clumsy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very flimsy. Not good for the clumsy. Would be better with a hook.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am one that enjoys having a home phone and the battery life does not last as long as it says. I think I might take it back. This is sad because I am a Vtech fan.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok but buy something else

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones work ok the problem is the backlight is too dim. You need a flashlight to read the led screen

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Cordless Phone set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a very basic cordless phone set this will work for you. I bought this for my mother and she ended up getting a different set.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Inexpensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality of outgoing mess poor. Ringer choices inferior. Just needed a phone to take messages on a land line that is seldom used. Serves the purpose

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound is not good. Have to be close to base to hear the other phone line. Returned it a week later.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I am still getting used to it, but it's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it were easier to just do stuff on the phone, I have to read instructions to be able to do it. Navigation on the phone to retrieve messages, etc. are difficult.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Shrugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tbh, I’v had issues with getting my phone connected with my phone company so I haven’t been able to use them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low Usage Landline Phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For minimal landline usage, you can't beat the price or sound clarity of these phones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a very loud ring.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone worked great. The only bad thing about it is the ring. Is not strong enough for a noisy (normal) environment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for elderly relative wanting to keep a land line phone. Ringer is loud enough and connections are clear. Buttons could be larger.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BestBuy Web Site Bundle Suggestion Fail

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy website mislead us in purchasing incompatible accessory handsets for the base unit. We purchased the VTECH CS5119-2 Base Unit and wanted two additional accessory handsets. The Best Buy Website offers you accessory insight in their 'often bundled together' section of the ordering site. I took for granted that Best Buy would have only recommended an accessory handset that would be compatible with the base unit. Now I'm left with the headache of having to return the incompatible handsets and ordering the correct ones. Ironically, the Best Buy website does not even carry the accessory handset for the base-unit I purchased from their website. I usually have a very positive experience with Best Buy ordering. Unfortunately, this was a train wreck of an experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic cordless phone nothing more nothing les

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for price nothing more nothing less as petty as it sounds I'd rather have more color options to choose from

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone gave us some trouble hooking up...even though we have used this brand before with no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that phone does not blink for missed call or voicemail. Would not purchase again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Limitations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the device to focus on a scree ~9 1/2 x 12 inches in size. It did not. It does not read jpeg file directly. One must first put it on a computer screen and and pass that through the QKK device to project onto a screen.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for 911 calls only as we mostly use cell phones. The buttons are stiff and recessed making them hard to use. The phone is a bit awkward feeling. Sound quality is so-so. The upside is that it doesn't feel cheaply made.

    I would recommend this to a friend