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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2326 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use and sound quality. Many appreciate the phone's value, battery life, and range, while some find the answering machine feature unnecessary. A few customers have mentioned concerns regarding the volume and display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,326 reviews
  • Rated 2 out of 5 stars

    Average

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible performance. Expect call dropping here n there. And quick battery degradation.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone battery died within 3 months of purchase what a bummer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HAVE MERCY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS STORE TREATS ME LIKE A PRISONER BY NOT LETTING ME KNOW WHEN MY NEXT PAYMENT IS MERCY IS WHAT I NEED CONCERNING PRODUCTS WHICH HAVE LOST THE VALUE WHEN I FIRST BOUGHT THEM THERE WILL COME A TIME WHEN THE OWNER I HAVE SEEN IN A DREAM WILL NEED MERCY STOP CHEATING CUSTOMERS BY OVERCHARGING THEM SAY God HE HAS REVIEWED YOUR STATS Lona S. Cross SYNCHRONY BANK YOU TOO.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t use them. Wound up my old vtech from best buy were still working

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Home phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is Not working. Poorly built. Very fragile. Poor quality of phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lousy phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No truly usable voice mail. Phone quality along with phone quality; lousy. Returning tomorrow. Like Best Buy very much just not this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Crappy phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it up hard to hear caller volume not high enough. Battery is not good either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looked good in picture. Once I opened the box it the faceplate was cracked.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ok for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not hold enough block call numbers, clear call take to long

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Thumbs down.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is way too small. Not easy to operate. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    great for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hardwire hearing on it setting foes work to instructions

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap but not quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just stopped working a month after using it...had the same one b4 and its took me 3 tries to answer the phone by clicking it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected dis not work so well. The phone needed a answering machine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with it.....had telephone company @ my home - suggested a different telephone....could have been better quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you really get what you pay for, Display is extremely small, somewhat hard to program.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These felt inexpensive, the sound quality was bad and you could push a number and not get a sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the AT&T phones I bought because calls were dropping, reception was poor, and the the batteries wouldn’t hold a charge. I had had V-tech before and thought these would be great. The V-tech phones were just as bad. I was so disappointed by their terrible performance. I settled on Panasonic. I recommend you do the same.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Google Voice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up with a OBIHAI OBI200 VoIP and works great, now a free phone # instead of paying Optimum.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It doesn't work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. We gave it to our grandson as a birthday gift. He plugged it in and the communication was very fuzzy. Neither of us could clearly understand the other person.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I thought it was

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it’s good but not for me. I wanted to just record my outgoing message And hit the button when I got home. This made me go thru provider and too complicated for me. It’s brand new but useless to me.

    No, I would not recommend this to a friend
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