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Customer Ratings & Reviews

$44.95

Customer reviews

Rating 4.5 out of 5 stars with 2358 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,358 reviews
  • Rated 2 out of 5 stars

    ok for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not hold enough block call numbers, clear call take to long

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Thumbs down.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is way too small. Not easy to operate. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    great for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hardwire hearing on it setting foes work to instructions

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected dis not work so well. The phone needed a answering machine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap but not quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just stopped working a month after using it...had the same one b4 and its took me 3 tries to answer the phone by clicking it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with it.....had telephone company @ my home - suggested a different telephone....could have been better quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These felt inexpensive, the sound quality was bad and you could push a number and not get a sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you really get what you pay for, Display is extremely small, somewhat hard to program.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the AT&T phones I bought because calls were dropping, reception was poor, and the the batteries wouldn’t hold a charge. I had had V-tech before and thought these would be great. The V-tech phones were just as bad. I was so disappointed by their terrible performance. I settled on Panasonic. I recommend you do the same.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Google Voice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up with a OBIHAI OBI200 VoIP and works great, now a free phone # instead of paying Optimum.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It doesn't work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. We gave it to our grandson as a birthday gift. He plugged it in and the communication was very fuzzy. Neither of us could clearly understand the other person.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I thought it was

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it’s good but not for me. I wanted to just record my outgoing message And hit the button when I got home. This made me go thru provider and too complicated for me. It’s brand new but useless to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead after 17 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this. Dead after 17 days, only 3-4 phone calls, who uses landline anymore. I tried to return to Best Buy , manager didn't accept it since it was more than 14 days. Called customer service of the company, asked lots of details, original box etc..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A great cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Vtech cordless phones previously. They work well and serve a needed purpose.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely bad product. Makes bad noise when connected to phone line

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great home phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone works great for a home phone place the extension in basement

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't as good as I hope it will be. Didnt like it and return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Better options elsewhere....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LCD is quite dim - compared to other phones. Menu functions are not as easy as with prior VTECH phones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It doesn’t work properly. Sometimes I can’t answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t t always answer calls coming in. Takes hitting off button 3-5 times to turn phone off.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not comfortable for holding and talking.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features are ok but not comfortable holding in you hand or to the ear.

    No, I would not recommend this to a friend