Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,371 reviews
Pros mentioned:
Sound quality
Rated 1 out of 5 stars
Good for price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far good. My older phones died so needed ato be replaced.
I would recommend this to a friend
Rated 5 out of 5 stars
Like a landline!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was pleased to find VTech available, wanted a set with just 2 phones. Have had before, a favorite brand.
I would recommend this to a friend
Rated 1 out of 5 stars
Low quality
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Feels like a toy ringer to low do not recommend this
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you, -VTech Support Team
Rated 2 out of 5 stars
ed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
it sucks voice is to low even with my hearing aids
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you, -VTech Support Team
Rated 2 out of 5 stars
Average
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible performance. Expect call dropping here n there. And quick battery degradation.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Phone
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone battery died within 3 months of purchase what a bummer
This reviewer received promo considerations or sweepstakes entry for writing a review.
THIS STORE TREATS ME LIKE A PRISONER BY NOT LETTING ME KNOW WHEN MY NEXT PAYMENT IS MERCY IS WHAT I NEED CONCERNING PRODUCTS WHICH HAVE LOST THE VALUE WHEN I FIRST BOUGHT THEM THERE WILL COME A TIME WHEN THE OWNER I HAVE SEEN IN A DREAM WILL NEED MERCY STOP CHEATING CUSTOMERS BY OVERCHARGING THEM SAY God HE HAS REVIEWED YOUR STATS Lona S. Cross SYNCHRONY BANK YOU TOO.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Lousy phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
No truly usable voice mail. Phone quality along with phone quality; lousy.
Returning tomorrow. Like Best Buy very much just not this product.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Crappy phone
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Set it up hard to hear caller volume not high enough. Battery is not good either.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Home phone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone is Not working. Poorly built. Very fragile. Poor quality of phone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These felt inexpensive, the sound quality was bad and you could push a number and not get a sound.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Very Disapointed
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I returned the AT&T phones I bought because calls were dropping, reception was poor, and the the batteries wouldn’t hold a charge. I had had V-tech before and thought these would be great. The V-tech phones were just as bad. I was so disappointed by their terrible performance. I settled on Panasonic. I recommend you do the same.