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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2326 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use and sound quality. Many appreciate the phone's value, battery life, and range, while some find the answering machine feature unnecessary. A few customers have mentioned concerns regarding the volume and display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,326 reviews
  • Rated 1 out of 5 stars

    Ugh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why does review have to be minimum 50 characters???? Not user friendly. Do NOT like phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dosent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dosent work, worst phone set ever. Don't buy Also why do I have to write so much just to post a review

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Battery Life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold a charge for more than 20 minutes of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one can hear me and one of the units keep hanging up when talking.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This is good for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works fine. When you see the phone screen, it is kind of changing colors. I got this 1 month back only

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't connect right to my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 55 inch Samsung led smart tv didn't have a optical cord input so I wasn't able to hook the unit up the way it needed to be

    No, I would not recommend this to a friend
    • Brand response from VTech_Support
      Posted .

      CS5119-2 requires a conventional RJ-11 telephone line connection. VTech

  • Rated 1 out of 5 stars

    Don't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor design, feels awkward to use, talk and end call buttons so dark you can't see them except in bright light situations

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned this item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not the compatible expansion unit for CS5129-26 DECT Phone/Answering System.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    land line phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not include message answering capability. returned to store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return after trying to set up. Called V-Tech and told to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked only 3 months. Bad product, low quality, suddenly didn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Like

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone for the coast is not worth it. I think of it a trash

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work! One works and the other is impossible to hear on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loses battery fast Got them for work and lots of regrets all around

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are to small and hard to hold. Would not buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound was as if in tin can and was very low volume

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound is not clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sound like I'm under water talking. The phone keeps dropping call.

    No, I would not recommend this to a friend
    • Brand response from VTech_Support
      Posted .

      Angela - Give our tech support team a call @ 1-800-595-9511. We want you to be happy with your phone. VTech

  • Rated 1 out of 5 stars

    Tin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    people could not hear me when I talked very distorted

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Functions as expeced for a phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone functions as it should to make/receive calls. However, the sound was scratchy at times. Very bad lighting made it hard to read the call information on the screen.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great price only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This house phone's audio doesn't sound clear it echoes

    No, I would not recommend this to a friend
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