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Customer Ratings & Reviews

$44.95

Customer reviews

Rating 4.5 out of 5 stars with 2358 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,358 reviews
  • Rated 2 out of 5 stars

    Battery sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best battery, but does the job. Ringer can be pretty loud

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless phone headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head set and the phone were fine but not compatible

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tha phone system did nor perform 100% of the time. Vtech wanted mne to return to them so they could look into "why". I didn't purchace to have the manufactor fix their PROBLEMS.!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did nothing. Did not work............................................

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Awesome phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice phone system just dint like speaker system on mine

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad very bad doesn't work on second floor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No signal y you move to far!! I don't recommend this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great phone for landline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this landline phone. It's great. Great clarity

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it works...sometimes it doesn't. Your mileage may vary on this phone.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puirchased 3/21.By june the phone stopped ringing,then would not hang up.caused a service call and charge from phone company.Will never buy this brand again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The max brightness level on the handset LCD display is like trying to look at the sun using coffee stirrer...you simply cannot read much on the display as it's dull and weak

    No, I would not recommend this to a friend
    • Brand response from VTech_Support
      Posted .

      Hello. The angle at which you view the display makes a big difference. Thanks for your feedback! VTech

  • Rated 1 out of 5 stars

    Poor Sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard To Here On This Phone But I Guess That’s Why I Payed Only $30

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the batteries are so bad . the phone has to be in charger after 30 minutes. of use..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Vtech phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This issue worse phone I have ever bought from you it is to hard to manage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to hook up to my phone service. After I got technical support form Verizon I was able to establish voice mail. The phone does not have internal voice mail storage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad...Not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for a backup phone but the audio is not loud enough for my taste. Volume must always be at highest level. Also, I prefer a heavier handset. Otherwise a good phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought it because there was not a 3 box bundle. Had to buy the 2 box set and added this one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended VTech phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality. Contact numbers capacity is not large. Hard to program. I returned in exchange for a Panasonic.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Initial setup issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial setup is not easy & no ring-tone too! Calls placed are not going through so I need to figure out how to setup this phone! If it works, I guess it works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    noise in the phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the phones for a christmas gift and they were a disappointment noise on both ends of the phone,so i swap them out for panasonic brand and they are great

    No, I would not recommend this to a friend