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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2352 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,352 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Easy to set up. Light weight. Good for a small spot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase, love the color and it works very well in my office.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Red

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but due to the color red it’s hard to see the numbers since they are in silver with a red background. Does not get very loud since I needed it for my elderly parents not very good would help if the buttons were bigger

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    home phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality and good price just wish I had looked more miss answering machine otherwise great value

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Quality good, sound good and good price

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone now for over 6 months and has been working flawlessly. Calls are clear and the range is great.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    VTech phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for price point. Sound is clear and easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Caller id

    Rated 4 out of 5 stars

    VTech Cordless Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was returned because there is no caller ID. Can't see who is calling and that was my main purpose for getting it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Vtech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are great! I used to have the AT&T brand, but the volume was horrible. So glad I switched, just wish they came with an answering machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone for our house this phone was easy to use affordable and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for my needs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a replacement wireless phone for the house cable system. When I saw the multiple handset set up, I immediately checked out the least expensive ones available in store. Well, these are still major upgrades from the old phone I was using in the house. Now I have one in the kitchen, so it can be heard ringing if needed. Now to just stop all the robo calls. Thank you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What do you mean add a title?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't please at all to much static when calling in also static when receiving out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Trouble free phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound. Long battery life Flat bottom on phones enables phone to stand up when not on base

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid cordless phones. Bluetooth not so good.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this unit two years ago because it does NOT have an answering machine built in. My VOIP system does that. The basic operation of these phones is flawless. I have the remote unit on my office desk and the base unit is in the other end of the house. Connectivity has never been a problem. We've used the handsets out in the yard, as intercoms when I was working in the crawl space, and as speaker phones for a group, The base is connected to our VOIP analog telephone adapter alongside two wired phones and a different company's cordless, and shares the line perfectly. I am very happy with their operation as a wire-line phone system. When we tried the bluetooth connection feature, it was a disappointment. The unit would ring correctly, and often worked correctly, but sometimes answered the cell call itself when I intended to handle the call directly on the cell phone. Often is not good enough, so I turned the bluetooth feature off and continue to love it as a conventional phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Really Good Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, nothing else compares. Also, the product appears to be well made and solid.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I Highly recommended to many

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really great, I would recommend to anyone great features , battery life is awesome.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Phone Set, Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase and also appreciate the assistance given by Best Buy employees. The price for the double set of phones was easily within my budget...not very costly but a lot for the money! As an extra phone (or two), I don't lose contact with friends because I misplaced my cell phone. I do that a lot! Thanks for a good product and a good price! Don't forget about the Best Buy Employees!!!! Thank you, Lorraine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phenomenal Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, dependable and great features for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple, easy to use and set up.... Almost like the

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does exactly as described. Was looking for a simple, no bells and whistles phone, and this was the only one that fit the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Vtech Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price! easy to set up and use!

    I would recommend this to a friend
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