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Customer Ratings & Reviews

Your price for this item is $44.95

Customer reviews

Rating 4.5 out of 5 stars with 2325 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use and sound quality. Many appreciate the phone's value, battery life, and range, while some find the answering machine feature unnecessary. A few customers have mentioned concerns regarding the volume and display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,325 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product, got it fast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to make old memories live again. I would recommend purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed. . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely use my land-line so I don't need all the bells & whistles. This phone was a reasonable price, extremely easy to set-up, and so far easy to use. The numbers are back-lit and a pretty good size if that's what you need. So far no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cordless phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, easy to set up, very inexpensive but looks great and works like it should. Just what was needed for other areas of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    phone replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phones are light in weight that my mother didn't care for she liked a heavier handset, but phones worked well and was easy to set up for her

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phone and easy to use. I can tranfer the phone from one place to another.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Budget value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic wireless handset telephone, has good battery life and reasonable call quality. A middle of the road choice for those wanting a budget choice and can do without answering machine (for example, your telephone provider may supply you with voice mail already).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is also working very nicely for me and I told my friends about it and they are planning to get one each of them.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best brand of phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound. This brand of phone is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is just fine with the phones. The battery lasts a long tine if you forget to charge it and the ringer is really loud. Sometimes I do wish I could turn the call volume up more because calls are a little quiet sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Housewarming Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone as a housewarming gift. I wanted a two phone system at an affordable price and this is it! I went to a different retailer that had a one phone system for the same price and it was a generic brand. I'll stick with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple to install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Got it for my phone bundle. Havent had any problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vtech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are very nice! The phones are easy to use. There a perfect fit.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Don’t have one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product. The volume even on high is low. The call button seems to be damaged. I haven’t had time from work to return the item. Thank you for listening!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Matches my decor. Love this phone. Would recommend to anyone

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Nice phone at an affordable price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But this phone to use for landline in case of emergencies. Do not use it for voicemail but it comes in handy. The range within the house when off the handset is pretty good upstairs and downstairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone but ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with nice features but if you aren't real tech savvy, which I'm not you will have to have someone connect all the features for you. The directions are really very very confusing without a help desk number on them that I was ever able to locate. I had to actually call my IT person in to connect and setup the features and even he was a little baffled at one point. I'd only recommend to a friend with a FYI about the difficulty and lack of clear directions for setup. Advising them to beware!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is handy, easy to use, I have a concern about the voice is not clear as you use your cell phone, but overall it is a great product in comparison to the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I am someone who still has a landline. I needed a new phone to replace another basic VTech I've had for over 15 years. This phone has all of the features I need and find useful. I hope this phone lasts as long as the last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service on very good and the product was just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied cue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive phone that has the features I needed !

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors