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Customer Ratings & Reviews

Your price for this item is $44.95

Customer reviews

Rating 4.5 out of 5 stars with 2358 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,358 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phones at an affordable price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cordless phone set for a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install Works well I recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality hear clearly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's a simple phone it does what it's made to do and works great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think one of the best house phones i ever have ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift for Christmas. I will say that there packaging is pretty good these are a replacement for some old ones. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. gets the job done. Clear voice, easy to hook up

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    nice phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice phone for the money, Exactly as it was described,

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a good price, works perfect and the second phone is a +++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and style as well as the features of this phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that I was really going to like this phone as this phone was easy to set up as directions are simple & easy to follow. I was irked that upon opening & reading directions that a DSL filter was needed to ensure clear reception as phone requires internet connection. Comcast had assured me that no filter was needed; however, that was not to be the case. There was an annoying crackling noise without filter. Noise was improved by 50% with a DSL filter. Also, no extendable phone is available as far as I can tell. The phone that was paired up with this system is incompatible & useless to me. It turns out that all my old AT&T phone system needed was a DSL filter. I spent money that I could not part with to buy this junk. I have purchased Vtech phones years ago that I really enjoyed using which is why I felt secure in my purchase; however, quality has suffered since then. Tip: Do not buy an inexpensive phone system as you will end up with junk as I did. Best Buy gets an A plus for fast delivery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone, doesn't hog nightstand space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, doesn't hog nightstand space - at a very competitive price!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Yesss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Fine product Good price And good funcionability

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    It has been a good phone so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a good phone so far and what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just what we were looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phones, not too expensive but good quality. Ha-pay with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very adequate for a 2 line phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my mother-in-law who is 97 years old. She keeps telling me she cannot hear the callers? But at the same time she has pushed the speaker phone button. Sooo!! There is nothing coming through to her ear. And, therefore, she cannot hear. The phone has a very good volume and is relatively easy to operate with fair sized buttons for those in need.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value cordless phone if you still have a landline.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. I needed to replace my old one and this is great...

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Home phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like so convenient good range I’m happy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is cost effective. It is cheap and works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to make outgoing calls. Requested geek squad support . No response yet after more than 15 days

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 5:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors