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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2326 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use and sound quality. Many appreciate the phone's value, battery life, and range, while some find the answering machine feature unnecessary. A few customers have mentioned concerns regarding the volume and display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,326 reviews
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a landline. I appreciate Best Buy carrying this.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 1 out of 5 stars

    IT DOES NOT WORK

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iT DID NOT WORK,I TRIED TO USE IT AFTER I CHARGED THE PHONES FOR 12 HRS,IF YOU ASK ME THIS IS NOT GOODMNOTHING TAKES 12 HOURS TO CHARGE ,I RETURNED THIS ITEM AT THE STORE

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone set

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this V Tech phone set for years and still to this day works as well as the first day that I installed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    more than I bargained for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plug it in and it works. the intercom feature between the two handsets is not something I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shelly

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was one of the best purchases of the year for me. The cost was minimal and I have enjoyed it. I could not have gotten a better deal. You don't always have to spend hundreds of dollars for good quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cordless phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cordless phone for mother-in-law. She can't use a cellphone so this work perfectly for her.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lightweight phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is nice and doesn’t take up much space. I noticed a lot of static when using the phone on speaker. Sometimes goes in and out. Not sure if it’s my line or the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Gets the job done, a decent low cost phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these phones as a second line at our restaurants. They get the job done. they are a low cost no frills phone. If that is what you are looking for then they work fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works pretty well. I had one before, so decided to buy the same brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently updated my older cordless phones which were also the V-Tech brand. I am very pleased with my purchase as I wanted to stay with a brand I am used to and didn't need a lot of the features they other brands had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy functionality, clear sound, OK battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone have worked well for us. They have many customizable options and function properly. Battery life however is somewhat weak. Having the handset off the charger and not using it much that battery dies before the end of the day. Overall happy considering the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone set works great- the volume level is very important to me , nice and loud. the call block feature is the BEST!! now I block any caller I want !!the only thing I don't like is the screen is hard to see in the daytime, they should have made a brightly lit screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought my old set had died so I purchased this one. It works very well. I tried my old set before throwing it away and to my surprise it works. I did not return because the handsets from this company work together creating multiple extensions so instead of two handsets I now have four!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already have this phone down stairs so I was logic to buy one for the main floor of house and most of all it’s a speaker phone and cordless and of course red and I can hear on it with my hearing loss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone fix right where I need it. I will always come back.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 4 out of 5 stars

    Decent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone does not sit in the cradle firmly. I wish the fit was slightly more snug. Other than that, it certainly serves the purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv my cordless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality phone for the price really enjoying it thank you

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Landline phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. I’ve been using this brand for my phone landline for a while. It’s great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't waste your money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to use comes with no manuel do not like at akk

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call clarity is pretty good. Buttons do light up. Speakerphone is loud enough. Ringer has 10 different tones and all are loud. They aren't melodic, but get the job done.

    I would recommend this to a friend
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