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Customer Ratings & Reviews

Your price for this item is $44.95

Customer reviews

Rating 4.5 out of 5 stars with 2358 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,358 reviews
  • Rated 2 out of 5 stars

    got rid of the v tech, not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to read names on caller id. very small screen it seemed. also the 2nd handset had heavy static which we could not get rid of. when we purchased this vtech also bought an at&t as we have 2 lines coming into home. we decided to purchase another at&t , large screen, large lighted buttons. would not purchase v tech again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cordless phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cordless phone for mother-in-law. She can't use a cellphone so this work perfectly for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    more than I bargained for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plug it in and it works. the intercom feature between the two handsets is not something I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone does not sit in the cradle firmly. I wish the fit was slightly more snug. Other than that, it certainly serves the purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works pretty well. I had one before, so decided to buy the same brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VTech Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older VTech model with this purchase. Very satisfied with this model. Extremely satisfied with the prompt delivery from BB. Would recommend both device and BB to others. Keep up the great service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a landline. I appreciate Best Buy carrying this.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    great simple home phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a home phone because we STILL have a landline. Simple setup and works great. No interference with google wifi system. great solution with only one needed phone jack and multiple units attached.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call clarity is pretty good. Buttons do light up. Speakerphone is loud enough. Ringer has 10 different tones and all are loud. They aren't melodic, but get the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Low Cost Cordless Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been looking for a low-cost, but reliable cordless phone system. This one fit the bill. However, the ability to hold a charge is a bit less than I had hoped for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone fix right where I need it. I will always come back.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Landline phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. I’ve been using this brand for my phone landline for a while. It’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv my cordless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality phone for the price really enjoying it thank you

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Good if you need an old analog cordless

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit old school but works fine if you still need an analog phone line for some reason. Still works ok but had to replace battery which was about $30

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones work great for basic phone use. I've had a few calls that would hang up the call and I couldn't hear my other party, but now it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am female and 71 year old.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does best buy make shipping arrangements for handicap people? When shipment is delivered at my home, never ring the bell nor knot on the door. I hear a truck and say to myself is it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good starter phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has phone book and speaker. So far no complaints.. you can never go wrong with VTech. The color is pretty good.. it stands out and not easily forgotten. Speaker works good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I've been using VTech for years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is maybe the 3rd time I have purchase this model, well maybe not the same exact model, but a expandable version of this and I keep coming back as it they last for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable/ Attractive/ Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates were helpful. The display of product was neat and easily accessible. Check out was a breeze. No one else in line so I had a short but friendly chat with lady at the register. Pleasant experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Thomas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Products! My order was quick and Easy. Staff was very professional. Understood all my needs.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors