Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.2 out of 5 stars with 15 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

53%
would recommend
to a friend

Customers are saying

Customers highly value the sleek design, great sound quality, and ease of use of this phone. However, a significant drawback reported by users is the poor battery life, with many citing issues such as short usage time and unreliable battery indicators. Several users experienced the phone dying quickly, even with minimal use. The phone's functionality is therefore significantly impacted by this shortcoming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    Design, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Slim Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I wanted the Panasonic phone with Talking ID that speaks out the name of who's calling - because I'm far-sided. But I liked the look and feel of this slim phone with the big dial pad. I'm glad I chose the Vtech. I can see most of the screen text clearly, and the phone is so easy to use that I don't need to see the screen perfectly to navigate to the various features. I have a modern theme going on in my living room. In spite of some great pieces, company zeroes in on the phone, it's that impressive and forward-looking. It's lightweight - plastic - and when I was assembling it I wondered if it would feel and appear cheap. Not so. It is so well designed that it feels and handles perfectly. And it looks sharp. Has great sound, and doesn't interfere with my wireless internet connection. Am very satisfied with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Phone with only one con...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone in every way just like the earlier version it replaced. It is smaller and lighter than the earlier version. The sound clarity is exceptional and doesn't interfere with wi-fi. One feature that is somehow excluded that is on the original is a battery indicator. The battery indicator only works when the phone is charging...what is the use of that?? We have no way of knowing whether the battery is high, medium, or low...I have no idea why they excluded this when it was on the previous version.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Portable Owned So Far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first phone I have ever loved. It looks cool, feels good, is user and setup friendly. Twice friends have purchased after using mine, never has that happened B4. B4, a phone was just a phone. This one is cool. Oh and this is the first review I've ever felt compelled to write. The only drawbacks are it is so flat we lose it allot down seat cushions and then the battery will die down. Other than that some say the volume of my voice isn't loud enough.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone replaced another cordless I was using that was full of static. The static disappeared the minute this phone was plugged up.I get great reception in & outside my home. Easy to set up, very simple button configuration. My biggest problem is not being able to place a call on hold to grab a phone in a different room. I read complaints about battery life being short. My phone is mostly on the charger when not in use. I have no complaints about the battery, it's fine to me. Overall, excellent phone for the price. I even purchased this phone for others as a Christmas present and they love it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it, love it, love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the sleek look of this phone. My old phone only had a speaker phone on the main unit and not on the phone itself. I like that I can use the speaker phone directly on the phone. I also realy enjoy the intercom feature. I can call my son from my bedroom and since the phone is usually attached at the hip with him, low and behold I can find him anywhere in the house. That makes it easy to relay a message or a chore to be done. I hadnt noticed that the phone does not indicate whether it was low charged as indicated on another review, but I can say it has never gone dead and my son is not the best at placing it back on the charger. My husband picked this one out and I must give him kuddos on an excellent choice. Easy to use, easy to program, great phone book to easily store numbers you dont want to loose, I mean what more can I say about it. Its worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Exchanged phone and still does not work!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this phone actually works it sounds great but the battery will not work at all. I returned the phone thinking it might have been a defect and the other one was the same way. It does not work at all the battery will last maybe for about 15 minutes then it starts beeping and just turn off. I do not recommend this phone there are better phones for this price. Terrible purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 4 out of 5 stars

    Every Good Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on the telphone is great, as expected on a DECT 6.0. The slim/slick design was a plus, enjoy using the phone; plus the speaker feature when I have long conversation.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    OK phone, terrible battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the surface, these V-Tech phones look like a bargain, boasting DECT 6.0, digital recording, and a nifty interface. While the sound quality is just okay, the battery life on these phones is simply lame. About a month after we purchased them, the phones began losing juice within 15 minutes of use. Yes, after only 15 minutes! And that's on a full charge. In an effort to slim down these phones, V-Tech clearly sacrificed the battery life. Now, they won't even hold a charge. The phones cut out in mid-conversation, so we've begun looking into replacements. While V-Tech is normally a reliable brand, we won't be picking up any of their products for a good, long while.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Short Life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the base and two handsets, but with in six months, BOTH handsets have gone dead. I replaced the batteries, still nothing. Great phones, just wish they would have lasted longer... a lot longer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    The WORST phone ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the WORST phone ever. I bought it once, and it seemed that the phone would die in about 3 hours if it is not on the charger and would last maybe 20 minutes with talking time. I thought maybe i got a lemon considering all the other reviews and BOUGHT ANOTHER ONE... and it did the EXACT same thing. Its garbage. I found I just NEVER used my home phone because of it... Waste of money on the phone and honestly on even having a phone line at home because of this awful phone, I never used it cuz the phone was always dead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Money well spent!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When a friend recommended this phone i was very reluctant on spending $60 when there were phones available for half the price.I am really glad i bought it.This is the best phone i ve come across.Its works great even after being dropped numerous times .Its very sleek and compact.Definetly worth every penny.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worst phone ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone alittle over 6 months ago, it was fine until recently when it started to not hold a charge for more than about 6 hours. I have had other brands of cordless phones in the past and would never have had a problem like this (with the battery) for atleast 2 years. This is just a poor quality phone, and I will never purchase a vtech phone again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE PHONE. Do NOT buy!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could rate this phone a 0, I would. The sound quality was horrible. And trust me, I am not one of those gadget gurus who require the ultimate in sound quality - I actually have very low standards! In fact, this is the first online review I have ever written in my life - and I am doing so to warn others: DO NOT BUY THIS PHONE. I bought it to replace an old Panasonic, which had died on me. From the moment I plugged this phone in, ALL my calls were full of static. To the point where my friends on the other end of the line literally could not hear me. Again, I am not overstating this, or being overly picky about my sound quality. They literally could not hear me. Not once, or even twice - but every call I tried to make from this piece of junk of a phone. I immediately returned it. What a waste of time and money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don't waste your money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone only a couple of months ago and cannot even make a phone call more than five minutes before battery needs recharging.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for over a year " I love it" it has great clearity great distance from charger I don't go any where (around my house and my yard) without it.Great phone great well worth the money.

    I would recommend this to a friend
Sponsored