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Customer reviews

Rating 4.7 out of 5 stars with 2642 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,642 reviews
  • Rated 5 out of 5 stars

    Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was used to back up my data on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external apparatus to store your files from

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child love it and is able to take her files everywhere she hoes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional helpful sales personnel . Explained the product and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing product. Really happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues yet. Great, fast external harddrive. f

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy recommended this unit and I’m very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am assuming it is good, Geek backed things up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like that I have a back up with all my stuff on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but haven't had to use it yet. I hope I don't need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Has some issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old WD Passport with this model. It works, but still experiencing some of the same issues. We have to try twice consecutively to get it to start a backup. Then, when the backup is done, we try to "disconnect" the device properly, and it usually tells us it is still working when it isn't.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    This was a Geek Squad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done over the phone, with help from outside. I didn't have to visit the store, the Geeks re-installed software for me and it went very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    USB C cord not included.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked pretty well. I got it for my iPad, but it doesn’t come with a USB-C cord. Had to use one from another device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used to set up laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad used this to facilitate the transfer of data to new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good one for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast. does my daily storage task wonderfully.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have not used yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plugged it up tp my computer last week, I do not know if geek squad loaded it or not!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good product for backing up your personal files

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    would like a demo on use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need instruction on how to use it effectively. Please advise.

    I would recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello DonW, Please be informed that the WD My Passport drive is a plug 'n' play device that has been tested and designed for Windows and Mac computers. It is a plug and play device, you can simply plug the drive in via USB cable. This drive can help you store photos, videos, music and documents. To know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf WDConnections

  • Rated 5 out of 5 stars

    Perfect replacement to what we had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement to the backup drive we had - working great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Photos

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say much about this product because since I purchased it I have not use enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it long enough to really see/say how it performs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I finally got a back up. Been wanting one for ever.

    I would recommend this to a friend
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