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Customer reviews

Rating 4.7 out of 5 stars with 2642 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,642 reviews
  • Rated 4 out of 5 stars

    did the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport 1TB External USB 3.0 Portable Hard Drive with Hardware Encryption (Latest Model) - Black

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works very well keeps backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive works very well although the documentation is lacking for someone that is not a techie

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but not as good as passport ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good but not as good as passport ultra which was not available. indicator light was not as bright as ultra.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but we decided it was not “big” enough and exchanged it for a 2 terrabite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase Date: 9/15/2019-it is ok, I wish I would have returned it within the time frame though. It is ok.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good to have as a backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this when trying to recover data from old laptop. Will also use it with my new MacBook

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just wanted a backup device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended for my use since I didn't need a lot of space for backup. However, I could not figure out how to set it up on my Macair. Even a friend who is more tech savvy couldn't do it. I had to take it to a computer store to install the software. Now that I've figured out how it works, I guess it is. But I wouldn't know how to check.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not work with my android phone. Too much power required. Returned no problem

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fine product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine product for saving pics. Would buy this product again maybe.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So disappointing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted storage for my photos. I was unable to put any photos in it. It asked me to download the software. The software seemed to promote upgrades. When I tried to access the software it crashed my browser. I kept trying to make it work. No help from WD. I returned it too late for a refund. The first one they sold me was $45.00. The second one that the salesperson told me didn't require software was an additional $10.00. The second one did the exact same thing as the first. I have a $55.00 store credit with no other brand available at this time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instructions came with the hard drive, not even an on line Manuel!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for holding pictures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this with our new laptop. We transferred all our pictures from our old laptop. Quick and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad recommended this so I assume it fulfills my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it works,doesn't need fixing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works,doesn't need fixing ...........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good storage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because my old storage unit didn't work. I will continue to us this brand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive is a great product. However, it did not come with any instructions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. No real issues to discuss....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Storage drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New portable hard drive purchased after my old one kicked the bucket.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor instructions on using. Still trying to figure out how to back up my laptop. Even instructions on Utube are lacking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Was able to plug directly in to my Xbox.

    I would recommend this to a friend
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