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Customer reviews

Rating 4.7 out of 5 stars with 2642 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 2,642 reviews
  • Rated 1 out of 5 stars

    WOULD NOT RECOMMEND FOR MAC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm not very happy with this product. purchased it for my girlfriend for her macbook. even though it said it would work. i had to go around the world to have it even read on the mac. i would not recommend for mac users.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive is not good at all. I been hearing a lot of complaints about this brand lately but I made the mistake of not listening to them. When I try to use it the very first time it died on my.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Western digital hard drive failure

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It failed on the formatting stage during the plug in process then proceeded to have a clicking noise

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the biggest piece of junk on the planet. There is nothing i could do to get this to work on windows 10 or windows 7. i tried everything i could. stay away from this drive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    could not get software to launch after installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it several times (to replace a 2-year old one which I could not launch) and could not launch this one either. Attempts to contact WD got no response. Replaced this one with a Seagate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad lost my portable drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never seen this portable hard drive. I was forced to buy this when they lost the portable drive I sent in with my laptop for repair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PASSPORTBACKUP

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I downloaded all my files from my old computer which took a long time. But plugging into my new Dell computer, I cannot locate files or photos anywhere that I can see.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine Initially, but no more than 2 weeks later it failed and I lost all my saved progress. Took it into Best Buy and they basically said sorry about your luck here is your money back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    WD 1 TB HDD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD 1 TB HDD From western digital decent but need more space than 1TB

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Has to be better option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure to constantly save your work as this garbage external hd will disconnect if your PC goes into sleep mode. About to redo an hours work, cheers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not fully compatible with ps5 despite what it claims. Can only have a backup copy that you still have to port to ps5 drive to actually play

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wd passport

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you have to log into WD before you can do anything with this portable hard drive. how do we know they are not copying or info?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    External hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to use. WD Customer service is not very helpful. No directions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    External drive

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to back up my really old Mac desktop. Wasn’t able to make it work so I returned it. Definitely could have been user error!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Replaced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work, had to be replaced after downloading all my computer data on it. It failed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gameplay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most game are not able to play with this storage card.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive died and lost all storage. After not even 3 months of use. Junk

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Malware Everywhere

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full of adds or malware. Pop ups everywhere. Hard to get rid off. I just gave up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work When the Geek Squad worked on it for 25 minutes they called it dead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    :(

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until it didn’t when it died we lost a lot of important data

    No, I would not recommend this to a friend
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