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Customer reviews

Rating 4.7 out of 5 stars with 2642 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,642 reviews
  • Rated 4 out of 5 stars

    Great Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because of the hardware encryption and price. Nice drive, but feels a bit cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best external HDD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this model for external storage for anyone who needs their data encrypted. I bought this for a client who has financial information and using the encryption utility was effortless. The USB 3.0 interface was so fast. Backups occurred quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. No problems with its operation. Gives me what I nbeed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Back up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job of holding data recovered from our broken hard drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop died!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to have this option when my laptop died. Best Buy transferred all my files, and I didn't lose a thing! Now they are assessable anytime I need them, or I can download them to my current system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have high hopes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install except the scheduled backup. Apparently it is unable to backup when my computer is not in active status. I tried to get support for my Window 10 system without much success. So I start backing it up manually. It works, but not ideal. I used to be able to do scheduled backup with my iMac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daugher who is in school. It holds all her files as a back up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product it does what I expect it to. Simple to install and use,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, have had more than one... would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport 1TB external drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an HP EliteBook that does not have a lot of space; but i love this laptop it's small backlight keys and so external drive helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just sayin

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift. They loved it. What more is there ro say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    housewife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier it just what I wanted. The gentleman that waited on me was very friendly, helpful and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff help select best storage device for my needs that was easy and efficient to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good item. Best buy excellent place to buy your technology products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for pc backups. I have the 1TB and I do an image as well as file backups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase this to transfer all my files from old laptop as new laptop only had half the capacity of old one unbeknownst to me. it's a little annoying having to keep it plugged in, but I can unplug it if I'm not working on files in the drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New design same greatness

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this harddrive out of a need for more space. this harddrive is fast, complete and has handled my data in a great way. I would recommend to anyone who needs to store on the move. it is smaller than previous versions so it takes up less space as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good inexpensive external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this device on my old computer. I decided since I was happy with how it worked on the old computer, I'd get one for the new computer. It has worked well so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product I have had Passports in the past. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using as backup device., no worries

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it as a backup drive (Time Machine) for my M1 Powerbook. No troubles at all. My only wish is that it connected with USB-C. I did reformat it before I used it and that was a breeze.

    I would recommend this to a friend
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