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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2642 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,642 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this item. Placement on the wall leaves more space inna small room. Did in fact purchase a 2nd one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My back up actually died and I needed a new one. This was the product I needed and the young man who waited on me was very helpful. Thank you for your store and keeping us safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Photos/Videos on TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this drive to store my pictures and videos to view on my LG TV via the USB port. It works great with the photo/video viewer app on the TV and is pretty inexpensive to boot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard disk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent article I starting tu use it immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great , valuable, must have, needed, do not leave home without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside about this purchase was that I didn’t get more storage. I thought 1 TB was good enough for me but I could’ve gotten more. Other than that, it is a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast transfer and decent storage size for a reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied my needs for what I was doing at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my favorite externals in the game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as well as the 5TB, i'd copy and paste the same review, but to keep it light. EXCELLENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. I am started to use this nice product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Emergency Backup Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for an emergency backup for a cell phone that was dying. Quickly transferred all photos and videos for safekeeping. Very happy with this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i gig hard drive external

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product and price for use with computers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of confusing, I thought it was gonna be easier to use!

    I would recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello Naycirl, We are sorry for the inconvenience caused to you. Please be informed that WD My Passport is a plug and play DAS(Direct-Attached Storage) device. We would recommend you to connect device directly via a USB cable. You can drag and drop files between the drive and your PC. If you are facing any issue with the drive, please open a support ticket at https://support-en.wd.com/app/ask/session with detailed information, the customer support team will contact you as soon as possible. WDConnections

  • Rated 5 out of 5 stars

    Stay backed up

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when I purchased my Arlo cameras. It is nice to have a back up for your videos, especially if you take a vacation or some sort of trip. Always stay backed up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great hard drive, very fast transfer speeds. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External HD

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital is well know for its quality and this external HD is no exception. It's based on Hard Drive, so is cheaper than the actual SSDs and must fit the budget for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for basic file transfers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value for the price tag. If you’re just storing files, pics & videos, music. I wouldn’t recommend this for 4K videos though because of the read/write speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need more of these but I love it and best buy is literally my place to shop for my tech items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightning fast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data transfer is lighting fast. One of the biggest benefits is the encryption software that comes with it. You can encrypt the drive to help secure your information and data.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this for a Backup Drive - it won't work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for help buying a backup drive for my laptop and the WD My Passport was recommended to me. I bought it, but I can't use it as a backup drive because it is incompatible with Windows 11. W11 sees it as a portable drive, not a fixed drive and therefore won't use it for backup. I'm totally frustrated!!

    No, I would not recommend this to a friend
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