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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 8,921 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect hard drive for my ps4...the second I connected it it worked perfectly...

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Compact and Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints with this product. I use it with a Mac, and after Journaling it's been trouble free.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for backup storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to back up my late husband'said large computer. Plenty of room and works nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Needed to do backup of data

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fulfilled the need to backup and store data as computer was sent out for repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great on ps4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my girlfriend for her ps4 works great! I own one for my gaming laptop

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to backup PC files. 1TB for $59.99 isn't bad at all and a pretty cheap 'Insurance' policy.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great Drive...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy Western digital drives because they stand behind their products and they have proven reliable for me. To dangerous to try lesser known brands that are not tested to save a few bucks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dependable and Simple to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the purpose of memory for my Tablo. Very simple to use and dependable as always.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good For Small Uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good for a back up storage or a secondary storage device. It is quicker than uploading to a computer hard drive but will slow down once it becomes so full.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Work Just as required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will purchase another when needed, have used many other, I like the feel and reliability of this drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external memories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent if you want to add memorie to your pc or laptop, or just to save your files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to setup, and worked well with my computer in transferring over files for a backup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lot of storage for low price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it for my Xbox one. It holds a lot of space for its relatively small price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Asset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Asset to my on the go use. Can take my files that are not on the cloud with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is easy to use/no experience required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In Best Buy there are people to teach, educate and provide support, even though i was able to do myself since i have been in IT too long more than 21 years in this country..so the product was clearly written, well documented, definitely would recommend for that price. I am not sure, you can get a Brand NEW ONE of such a product anywhere in such True quality cost...Good value. Good service by Christine, Morgan and Brittany

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Served my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed it for school, and it served my needs. I haven’t had any issues with it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This back up device is very easy to set up, and runs lighting quick. What else do you need? Nothing.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Works great with windows!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was supposed to work with Apple products and windows products, but the instructions didn’t work for setting it up with my Mac. Works good with windows.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and far exceeds my expectations. I'd definitely consider this brand for future purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to setup and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third WD Passport, and it works very well. Had to get a bigger one for new PC.

    I would recommend this to a friend
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