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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 8,921 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    great for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product so far has been working perfectly fine would definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this external hard drive for performing backups on my laptop. Since it's a USB 3.0, the speed is good, and plenty of space to backup files and system images of my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Quality HD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. Works great. Fast speed. Safe place for storing my music files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has enabled us to back-up on company files...easy to transport and store.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using it to store pictures and other important papers didn't work at first Best Buy happily replaced it the new one works great I have told other people about it as well

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use this instead of getting a large hard drive in my computer

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a backup for the PC and the laptops. Plenty space and compact!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Had it up and running in just a few minutes with no problems at all !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helpful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important for backups. Highly portable. Have purchased previously and am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Worked Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a 1TB portable drive to transfer my files. Works very well with fast USB3.0 speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Reliable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used many portable hard drives and this is one the best ones. It's compact and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great drive. Good capacity and space. Holds everything you can think of

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for any items saved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second passport and they are a good item for stuff you want to keep.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Instructions are not real clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It indicated that it was set up to update every day. Only worked a couple of days so we took off that automation system and just used Windows Backup and it works fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive. I am using this to back up my data and it is working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to store my pictures and files from an old computer. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is ready to use and very compact for it's available space. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good storage and portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable drive and easy to travel with. It can fit in your pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black portable hard drive USB 3.0 was a good buy to back up important files

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, no more buying flash drives. Back up all the time without running out of space

    I would recommend this to a friend
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