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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 8,921 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    PS4 memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed more memory for our PS4. This served our need at a decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little device. I plugged it in to my computer and had no trouble with it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to store all of my pictures. Love how much storage space there is.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excide to back up my computer!it is a wonderful product to back up pictures and documents

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost forget I have it running in the background. No reason not to have one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I'm able to back up all data and I now have a lot more space on my computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cool way to backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a semi rugged case design and comes with east to use backup software! Easy to use even for a novice. Thanks WD for making data protection affordable!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug and use- fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive plug and play portable easy to put in anything and bring with you love it

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast setup and amazing speed. Nice set of tools delivered on the drive for Mac and PC.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works Well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been over a year and the drive is still going strong. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my western digital... Its working really well... Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Backed up all my pictures and videos easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to backup all my pictures and videos and still have over 600GB left!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup smooth fast hard drive, Would recommend. Lan to add a 4 tb soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup for all that is important to you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to use and gives me confidence that my pictures and important data are safe.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friend who wanted backup protection. Have another just like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive Great Product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD passport external hard drive is working very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good for older Operating systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to move data from an old XP desktop to a new Win10 laptop. Purchased in spite of a warning about the possible need to reformat, computer migration was critical, and other manufacturers drives were not available. The data needed to be moved ASAP. Built-in install didn't work on XP., I had to manually intercede and reformat the drive. Really don't see the need for the limiting startup. Simple formatted drive would allow direct use by any windows computer with a USB. It worked fine after reformat.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    working fine for daily backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the sale price - this backup drive has worked fine for a nightly backup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stores stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to get organized and start storing your stuff. I'm satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and understand, would recommend especially to non-techy..

    I would recommend this to a friend
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