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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 8,921 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is compact, easy to install and backs up my laptop regularly. Just what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use!!! Plugged it in..followed the directions and I was going!!! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    GEAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THIS SO I WONT LOSE IMPORTANT BUSINESS DAT. HAS BEEN DOING THE JOB JUST FINE

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the compact size of this external hard drive. I would definitely recommend it anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and start using immediately. I Like the speed of the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An easy way to back up my office files. I do it everyday at the close of business.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got this one because my last one was about to die. It’s fluent

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    The portable hard drive was good choice for my kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child is very happy with this purchase because this product was able to help him tremendously with an assignment for school & he's able to use it for personal use as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer crashed and now I won't have to worry about losing all my data again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Hard Drive/Time Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently use this as the Time Machine backup. Very easy install and very fast to update

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    So big to be so small!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and saves lots of space. Great backup software comes witrh it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This storage hard drive is great for beginners. Easy to use. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for backing up or expanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second WD 1T HDD. They’re great! Easy to use and incredibly handy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. I love being able to store so mich data on a remote drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! Allows me store all my videos and files all in one place!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD Passport was exactly what I needed. It's easy to use and fits in my back pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Super fast Transfer speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Hd. Transfer speed is amazing. over 100mbps very reliable for storage

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage for DVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used with the Tablo DVR for storing the TV shows with this external drive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to understand; easy to install. Compact and backs up without a problem

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not give much feedback as to what it is doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The older version Passport used to show what documents it was currently backing up. Now I really don't know what it's doing, other than I have xteen thousand gigabytes to go in a tedious process, with no forecast for when it is going to be done. I have to memorize the shortcut computer file names of each of the three computers I am backing up. The backup process goes for several hours before it shows any real progress. No reminder to set the computer to not shut down in midstream. I am assuming the documents I wanted backed up were, in fact, backed up. I tried some of them, but I really can't tell if I am seeing the document currently ON MY COMPUTER, or the same one ON THE PASSPORT. All in all, a very confusing product with very little helpful information. The instruction manual is there, but it is really not clear what many of the references mean. I have an older WD passport that I do not feel is reliable anymore, that's why I got this one. But the old one did tell me what it was doing at any moment. The operating system has gone downhill. I think it's working, but I really won't know until I have a hard drive failure on one of my computers some day, and that's the reason for this machine.

    No, I would not recommend this to a friend
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