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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 8,921 reviews
  • Rated 5 out of 5 stars

    Auto backup

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two of them. Found very good deals. Only thing I don't like is not having a feature to auto update files. It used to show up initial few back ups but then it stopped showing that feature. I watched YouTube videos to Get auto-update feature again, but I couldn't work it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for expanding memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to expand memory on our ps4, this worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty fast and nice size for on the go storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up and the sound was adequate for the size

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect to store photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to store photosGreat and easy Set up was a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    It is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as an expansion drive for Xbox one, which was the intent.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to learn to use it. The perfect size and bonus it's blue

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect device for backing up my data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right device and right price point for a data back up device.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work exactly how the salesperson said it would it was a life saver

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    fast transfer rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great design easy to use and install . transfer rate is incredible

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, effective, did the job as expected. best buy is AAA+++

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    big bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works flawlessly, great transfer speeds and no found issues

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Quality purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External drive works well with dish network DVR storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect. Very portable. Even fits in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Cant beat the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second hard drive. Bought another one on sale. Cant beat the price. My older one is still going strong and this will be my backup to backup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use for someone whp is not computer orinated.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more storage that I can carry with me this is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space for my husband's Playstation. Works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bizarre appearance, but works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several WD Passport and Elements drives and they've all been reliable. This new version works well but as for the design of the case.... How did they ever think this looked good enough to put into production? The rounded corners of the older models and the uniform, smooth surfaces are far superior (in my opinion, at least) to the case on this drive. It also looks as though it's designed to open in the middle and the overall look is, for lack of a better word, discordant. But, it does what it's supposed to do and I guess that's all that really matters.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It is good to saving my fothos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this piece is very importante for every one to saving information

    I would recommend this to a friend
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