Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 8,921 reviews
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Very durable product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for my wife she dropped it over 10 times and it still works

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great tool

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has been very helpful in helping me keep my computer clean and clutter free.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Perfect for saving files

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for saving pictures , videos, documents from phone or tablet . Make my phone has more space

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    compact

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeing as I'm not a techie I don't know if it is downloading my info. and I don't understand the jargon tech support answered my question. I do like that it is compact and easy to store in a drawer until I'm ready to use it. I have it programmed for once a week. So if it is downloading I'd give it a 5 but because I don't know if it's working I'll stay neutral with a 3.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gives you more protable storage when needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional and easy to use. Mostly just hook it up and it will do all the rest to give you the storage space you need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Value for money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good external drive and at this cost best value. There are higher storages but expensive Easy to use too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Caution for XP systems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on all new operating systems, but I had a friend that uses an old XP system. It would not recognize the drive where it was a 1TB drive. No drivers or software from WD web site could make it work. Finally found a old 250gb drive and was able to back up his data and move it to a new system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice portable HD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchase Western Digital hard drives now since having too many failures with Seagate drives in the past. Only thing that has kept me from giving this 5 stars is that it uses the usb/power split connector which are difficult to find in a pinch. My old drives used standard micro USB cables. The hard drive enclosure is also all plastic, but for the price is fine. More expensive drives I bought from WD in the past had more robust metal enclosures and felt better in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Portable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the portability of the small size. So far seems to be fast and reliable. Does the job intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Backup Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the W D backup saver so that I could have backup space on my tablet. It works very well. I haven't had any problems with it. It was well worth the price, and the description that the sales rep. gave. Best Buy is the place to shop for any and all of your electronic issues!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    hard drive

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good hard drive, i got it for storing movies and as a backup drive fro my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd recommend this to anyone, I do all of my school work on my laptop and the extra storage space is definitely nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hdd for Mac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being new to macs ... wanted to use time machine to set a back up point Best Buy steered me towards this HDD because it was ready for Mac Did it's job, but I would probably buy the comparable other hdd because I had to format mine to get it to work---probably my mistake and setting it up initially

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice product

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, easy to set up, re-formatted and returned to get bigger drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could tell by the recommendation by the Geek Squad person that I really didn't need to buy an external hard drive, but I knew my husband would say "get it anyway," so I got it. I'm glad we did, because of course my husband wanted it - it's been handy but, as always, the Geek Squad guy was right

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works with ps4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get this for my PS4. Once formatted it was easy peasy and I was able to install games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    WD pasport 1tb external drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was all i expected it to be and i was pleasantly surprised at size of the unit with so much storage capacity and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product & Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After entering the store specifically for this storage device I seemed to still have a few questions. A friendly associate was able to settle my inquiries and confirm that I was making the appropriate purchase for the job and budget. No upsell games or hassle. Thanks Best Buy!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for pictures

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send my computer out for work and this was the go-to back up drive Geek Squad recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    small external hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this WD My Passport 1TB external USB 3.0 portable hard drive is perfect for backing up files.

    I would recommend this to a friend
Sponsored