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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 8,921 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stored all of my photos and counseling information on the portable hard drive. Now I will never lose it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good additional storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this specifically to have portable storage for my large lossless music collection. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Worked Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for storing. There was issues deleting files off of it, but that could be user error.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay, I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it. Was bought on advise from Geek Squad, to be used during repair of my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy backup unit, solid state

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on this "smaller" external drive. Never hurts to have more than one backup. Backup worked great, no issues. Nice that it's solid state so it doesn't have to sit on a flat surface during use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a easy backup for my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom so she could backup her computer so she would not lose her files should get get more viruses. Now she can automatically back up and file her photos and documents on the Passport as well as her computer. I have 2 of my own and knew this would work well for her.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product met my expectations and the price was a great value for the amount of memory. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for what i was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was just what i needed, used to back up my photos from the computer, so they will not get lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size exterior storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All software was preloaded on the drive, so no CDs or internet required to set up. Also, powers itself via same USB cable used for data, so only one wire needed for setup, and only takes up one USB port. Backup of my system was very fast, I'm very happy with the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father in-law so he could back up x-box games. He was pleased to receive this as a gift!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A standard backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It's a backup hard drive, nothing special about it. It works great and is pretty portable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Stores my pictures etc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good- stores my pictures and other in portant documents that I can keep in it away for home as a back up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and use. I don't have a lot to back up, so this is more than enough for me.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size and is faster than the other external hard drives I use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fast and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. Plug and play. Store everything I need for work and personal things.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, it is a solid device that does the job it needs to do. No issues at all so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Man this external hard drive is fast data backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase one of these to move 100gb of files of of a server and place them on a virtual server. I love the fact that the data transferred over successfully and fast and that it is plug and play on windows operating system without restarting. IT Tech recommended buy this hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as the backup we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had done some simple research to find an external drive to use for backup. Simple and does what it says

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    excellent for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use just plug and play. Basic drag and drop features for backing up your computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    done a real good job getting laptop going there are some small things to need to be worked out

    I would recommend this to a friend
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