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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 8,921 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Overall, works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "My passport" is easy to use. It has plenty of space for what I need to backup on my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and simple to use. Even a cave man can figure it out

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, and it is faster than my other external hard drives.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Actually for a small device it holds a lot of data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the size and amount it holds. Geek squad made it easy by transferring my information.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great portable storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit holds lots of pictures and files. The price could’ve been a little lower.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. First time exposure to such a device and learning to back up my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my PS4 and it's doing his job I don't have to delete anything for new games!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great storage for a youngster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for external storage for my son's Xbox one and it wasn't easy to use and a good price!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great and compact in size

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to store a lot of contents in this. Haven't had issues in using this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a simple, compact backup drive for our computers—works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great and portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the drive long but so far so good! Backed up photos and videos. Great size for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good back up for my files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good back up for protecting my computer files. Holds a good amount information.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. I am definitely not a tech guy and was able to get it going right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good external HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, its really fast and silent. The only thing I don' t like is that the orange color I got is different than from the picture. The one that I received its really bright and ugly, I will like the HD would be more like the one in the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can get this slightly less the 50 bucks then youve got a good deal...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second one of these. Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second drive of this style I have had. The older one started to give out after a couple of years with making some noise and not connecting well. The only problem I have now is that if I have both the old and new drives plugged into a multiple USB port hub, the computer will not recognize either of them. I am not sure this is a function of the drive as it is of the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to save your data. Bought it more than 2 years and it is still good

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    good hard drive for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed more space for his games on his XBOX and this hard drive worked well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD My Passport good for PC Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backup storage device and software work well to backup my Windows 10 pc.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    WD - My Passport 1TB External USB 3.0 Portable Har

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great. But IT Specialist recommended this drive and our works wonderfully

    I would recommend this to a friend
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