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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 8,921 reviews
  • Rated 5 out of 5 stars

    Great External Drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this AFTER my computer crashed. Began using it to backup all of my work and it has worked like a dream. Wish I had been backing up before my laptop hard drive crashed, hopefully you can learn from my lesson.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable and user friendly. Technology challenge but was able to figure out pretty quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    usually i backup all my info, i use thi portabe for all my digital movies collection. works fine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    a good solid drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like WD products and this one didn't disapoint for portable drive between projects

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as specified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is straightforward to connect and operate. It appears well made and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    This external drive does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external drive is compact and lightweight and gives me confidence that my data is safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does what it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it can be set up do auto backups which is helpful. I plug it in as my laptop only as 2 ports but it's still efficient enough. I walked through the process at the store with Geek Squad on how to set up and use which was extremely helpful as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    compact and dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect product for my spouse who is an itinerant support role. She does have a laptop and uses a different computer at each school she supports. This drive has helped to keep her files organized. its quiet, compact and dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a hard drive to replace my existing external hard drive. Great price and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device to backup pictures and files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like "the cloud" and feel more secure with all my important files and pictures on a device. This is easy to use and I was impressed with how fast the transfer rate is compared to my (very) old unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to use....plugged right in and didn't require any instructions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Compact unit but very functional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the compact unit very user friendly and worked great. Easy to carry with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working in the film world is pretty tough on hard drives. While this model is almost no good beyond being used a shuttle drive on BIG shows, it is perfect for small New Media stuff. For what you pay and what you get... I'm going to sleep well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Just What I Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right item and right price. Had a backup emergency and this fit the bill perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Backs up very easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use, definitely will recommend to all my friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using it to be a backup for my trip photos after having an editing disaster with memory card

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    A cheap option

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge fan of these drives as they are pretty slow and can only reach about 95MB/s. BUT they are cheap and can get a decent storage size for under $100. I tend to buy these when I need to transfer something last second and when im giving the drive to someone else. Otherwise I am all SSD these days.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage space is 931GB. USB cord is short. I have had no problems with the hard drive so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not tech savvy and was concerned. Found it very easy to back up my files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Memory!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the buy, need it to supplement a college students laptop. Great buy.

    I would recommend this to a friend
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