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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 8,921 reviews
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Works as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe there has been an improvement in these devices. It should work for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. I couldn’t keep playing. I was all out of room on my Xbox and deleting things was not an option for me. Now I can continue with my games and keep up with what’s going on with my friends. It was a small price to pay

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a hard drive to store large quantities of data. And this product met our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, plenty of space and 3.0 speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my PC crashed, I needed a simple way to retrieve all my files. This cost-competitive drive did the trick. I didn’t have to install the WS software. The file transfer was fast both to remove and to reapply after resetting my PC to factory state.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works good for my xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very plug-in-play friendly and so far no issues with using it with my xbox

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up on my shield works as promised. I would recommend this to my friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little hard to figure out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was on its way out so I had geek squad back up all my data to prevent me from losing it. They placed it on this external hard drive. I am a little technologically disadvantaged but can usually find my way around a computer and an external hard drive, I have 3 or 4 others but I just cannot figure this one out. I cannot find important documents or other things I needed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Worked fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use and it works as promised. I found it easy to install with Geek Squad assistance

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Durable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable product and easy to maintain. I like it and happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought different color drives to backup different files, i.e., red for work files, blue for my photos, and yellow for temporary storage. Now when I take one with me out of town for work, there is no mistake which one it is. Super fast, quiet, and bought on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Compact and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for a compact and easy to use product...various colors available

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good back up drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, I wish it would prompt you when you are trying to back up existing copy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great WD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good and I am happy but I think I would prefer another ssd. I would buy another ssd before I got this but I am happy with it and if I pass it on to someone I feel comfortable this product will do well for them too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 1Tb portable drive. Not bad, but it’s slow to load and the security features are ok, but slow the drive down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been wanting thi tv for the longest. Finally found a return. The price was great and had them install n my bedroom. The picture is the best I have seen. The sipound is so great that you don’t need an external sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Nice easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we were told to get this and backup computer as the computer died...

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Small and portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the compact size. A little difficult to format for my Mac, but good to go after that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Nice and compact too take on the road. Just throw it in your laptop bag and go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple to use. Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use. Works well as intended. Will review again in 6 months if new review needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent External hard Dive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Western Digital internal hard drive in my home computer. I have a 1 TB WD "My Book" USB 2.0 and this one is a 1 TB "My Passport" USB 3.0. It does my pc backup noticeably faster and is ~1/10 the size. So far it has works great and no issues

    I would recommend this to a friend
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