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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 8,921 reviews
  • Rated 4 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an emergency external drive to backup stuff too. Worked as soon plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product easy to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product easy to use had to re-program for Windows does a great job after program change

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a hard drive to back up business data. This works great and has plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a present for my nephew for his Xbox he loved it and MD now he can download more games

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage and sleek design! Perfect for saving work when constantly on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Nice little drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these often to shuttle video files between clients, never have had a problem

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good external hard drive for backup data.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and has enoguh capacity for the purpose that I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Well priced and working smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up, and has worked flawlessly. It was excellent value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate WD products, but the Passport was all Best Buy had in stock when I needed it right away. It turns out just fine and like the smaller design and blue color better than the 7 black Toshiba external hard drives I have. Will use again.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lightweight and very compact. the only disadvantage is that it uses a specific usb cable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Sensible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far, but haven’t had it long enough to give 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    it works -- never had one before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    back up for computer external. never tried one before -easy to install and use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Gold quite a but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for storing my pics. Was recommended by a Best Buy employee.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have products from same brand for a while and it works good. Good size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a photographer and the convince of also taking a million photos with phones, my computer is running out of room. So, I purchased the My Passport to put all my photos on and clear some room on my computer. I have a mac so I first had to format the hard drive and then set it up to work for my mac before using it. I would've given it 5 stars if it was ready to use out of the box, which it was not.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for transferring all my recorded TV shows.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has done really well. I can now watch any recorded TV show when I want.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    easy setup, lots of needed storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portable external storage is exactly what I needed for my future projects.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Got Space?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Small but plenty of space for everything I would ever need

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to store all of our pics from the other laptop and this fit the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    transferring of files was quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed external hard drive to move office files and product had plenty of room

    I would recommend this to a friend
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