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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 8,921 reviews
  • Rated 5 out of 5 stars

    Good Looking Hard Drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a hard drive, it does what it's supposed to do. But, I bought it for the looks. The Easystore looks plain and dull, that's why I went with the passport.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had previously bought the black one and it worked great. When it was time for another one i chose this because it was cheaper. Same design and quality as the black one for a lower price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computar for everyone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm use to windows 7 and I was afraid getting windows 10 would be too hard to learn. So far I'm so surprise how easy it has been for me and so glad I finally upgraded!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, Fast External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this device a couple of weeks ago at a great price at Best Buy and it works great. I noticed no problem at all connecting it and transferring data - and it's fast.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    great value for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and right size for my daughters laptop

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, backed up my files an pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and compact does not take up space in my bag.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Served its purpose.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data was packed up as I was initially told. Price of the backup was average.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some issues with the partition on Mac because I was not sure how to do it. My Passport was reformated by mistake but thanks to God, I was able yo retrieve everything intact. Good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea what I was looking for when going in to the store but the employees were helpful and guided me in the right direction. Very easy when transferring data from ps4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really recommend USB drives to "Backup" data as most people carry them with their laptops (Both get stolen at the same time). If that's your use for this, then look into a cloud based service to automatically backup your information. That being said, the drive does well for storing data and transfer speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the ease of use. Connected easy to computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good reliable performance

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable product, never had any issues. Though the outer body is made of plastic. Had doubts about build quality but nothing has happened till date, never dripped it. I wish this comes along a case or the body is build with metal or has rubber.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to access my Geek Squad support to redo the backup on this external hard drive. I think this is the best way for me to secure my files. N

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Backup Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to offload files from a laptop. Easy set up, quick write times. Software Included but I didn't use it, so can't rate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never save files or documents to my hard drive as I have had files held ransomed and it is very costly to get them back. I always use externals and I always backup the backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and better price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a new lap top, but have way too many photos for a 2 in one, at a reasonable price. The staff at best buy suggested this as an alternative. Gives me better options on a 2 in one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact design. Solid construction. Does everything you would expect at this size and price point. The bundled WD software varies in usefulness. Power users are likely to ignore it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally doing it right!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally using an external hard drive to protect the thousands of files on my wife's computer. Will not make the same mistake again. Never put off backing up your files!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my PS4 and had to format it using my PC first to ExFAT but it works great and some load times are improved on some games. It's also a bit smaller than i thought it would be.

    I would recommend this to a friend
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