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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 8,921 reviews
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an external memory source for a computer that was dead. Luckily Best Buy is close to work so I ran over and was able to buy this product and it worked like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought What Geek Squad Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this external hard drive five stars, not because I know anything about choosing a backup drive, but because one of the Geek Squad agents recommended it....and I trust their judgment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets The Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a portable hard drive for the sole reason of needing extra space for movies and shows while traveling and it works perfectly. Very fast transfer rate as well as sleek design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer and Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great with the exception that when the Geek Squad installed the programs that were purchase, I was not informed that I had to activate the 365 programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the money!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale , so number one that was key! Number 2 it has options that u can scale , some drives like this doesn’t have different options , So I recommend this product !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product turned out to be a great buy! After doing our research we decided to still talk to a best buy crew member who recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product for good value. The people at Best Buy were quite helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great/Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience in ordering the hard drive… Today attempted to order a microwave oven but all I got were a bunch of prompts and then a run around and then a busy signal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for quickly connecting and backing up files. I use it to capture the current state of my drive so I can reuse it for other things, then restore the drive to its original purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased upon recommendation by salesman for the geeks to use when repairing our Dell. I assume everything is stored on it - I have not even opened it since getting it home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Back up Drive for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a back up drive as my laptop was compromised and Best Buy recommended this one. So, it was a good price and I bought it. Plus I love spending money at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My elderly hard drive was not working but, I needed the back-up. Fortunately the Geek Squad store rep and home tech people could help me get just what I needed and installed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Passport is great. Unfortunately, Best Buy didn’t honor a $200 discount that I was told by the salesman at another Best Buy that I would get because I bought a $1700 TV from him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup for Mac Book Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive to sync my backups for my Mac Book Pro and it worked flawlessly. Easiest way to backup my pictures and documents. Very stable plus didn’t get hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to get a Seagate external drive,, but they were out of stock...the sales woman said that the WDC was comparable and a good substitute....I now agree! So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact I can set a passcode to lock/unlock this device. Security is everything today. I like mine so well I recommended it to my daughter who purchased one for herself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to save our photos from two failing computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD downloaded our old photos onto "MY PASSPORT" and saved our old photos!! THANKS GEEK SQUAD AND "MY PASSPORT" for making it possible to save our memories!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good storage fast and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This External hard drives is really good. Is very responsive and the memory is sufficient for some memories to save. The price is a plus also. No downfall whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    back up computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for father-in-law so we could make sure his computer is backed up without him having to worry about it. My husband can install and set up so it worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for transferring between os

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a way to download from Canon camera to both Mac and windows. This version of the passport enabled us to move from Camera to Mac then transfer to Windows seamlessly.

    I would recommend this to a friend
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