Customer Ratings & Reviews

I needed an external memory source for a computer that was dead. Luckily Best Buy is close to work so I ran over and was able to buy this product and it worked like a charm.

I gave this external hard drive five stars, not because I know anything about choosing a backup drive, but because one of the Geek Squad agents recommended it....and I trust their judgment.

Got a portable hard drive for the sole reason of needing extra space for movies and shows while traveling and it works perfectly. Very fast transfer rate as well as sleek design.

These are great with the exception that when the Geek Squad installed the programs that were purchase, I was not informed that I had to activate the 365 programs.

Got it on sale , so number one that was key! Number 2 it has options that u can scale , some drives like this doesn’t have different options , So I recommend this product !

This product turned out to be a great buy! After doing our research we decided to still talk to a best buy crew member who recommended.

A good product for good value. The people at Best Buy were quite helpful

Great experience in ordering the hard drive… Today attempted to order a microwave oven but all I got were a bunch of prompts and then a run around and then a busy signal

Great for quickly connecting and backing up files. I use it to capture the current state of my drive so I can reuse it for other things, then restore the drive to its original purpose.

This was purchased upon recommendation by salesman for the geeks to use when repairing our Dell. I assume everything is stored on it - I have not even opened it since getting it home.

I needed a back up drive as my laptop was compromised and Best Buy recommended this one. So, it was a good price and I bought it. Plus I love spending money at Best Buy.

My elderly hard drive was not working but, I needed the back-up. Fortunately the Geek Squad store rep and home tech people could help me get just what I needed and installed!

Passport is great. Unfortunately, Best Buy didn’t honor a $200 discount that I was told by the salesman at another Best Buy that I would get because I bought a $1700 TV from him.

I bought this drive to sync my backups for my Mac Book Pro and it worked flawlessly. Easiest way to backup my pictures and documents. Very stable plus didn’t get hot.

Was going to get a Seagate external drive,, but they were out of stock...the sales woman said that the WDC was comparable and a good substitute....I now agree! So far so good.

I like the fact I can set a passcode to lock/unlock this device. Security is everything today. I like mine so well I recommended it to my daughter who purchased one for herself.

GEEK SQUAD downloaded our old photos onto "MY PASSPORT" and saved our old photos!! THANKS GEEK SQUAD AND "MY PASSPORT" for making it possible to save our memories!!!!

This External hard drives is really good. Is very responsive and the memory is sufficient for some memories to save. The price is a plus also. No downfall whatsoever.

Purchased for father-in-law so we could make sure his computer is backed up without him having to worry about it. My husband can install and set up so it worked well.

We needed a way to download from Canon camera to both Mac and windows. This version of the passport enabled us to move from Camera to Mac then transfer to Windows seamlessly.