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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 8,921 reviews
  • Rated 5 out of 5 stars

    Compact and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a back up drive to my desktop PC. It's worked great! The setup was instant and painless. The look of it is not for everyone but it looks great on sitting on my desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Backup for PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was fast to install and the software that comes with will help to diagnose issues if you have any. It is also very fast ion accessing data from this hard drive unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD- My passport 1 TB External USB 3.0 portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should . Need this when my computer crashed. Transferred everything from my hard drive to this external drive then moved to new computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is slow on ps4 saving games. Otherwise does what was intnded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits our needs exactly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been highly satisfied with other LG products so when we needed to replace out TV decided to look at the LG. It was very easy to set up and has a great picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older external USB HD that still works but I was tired of large files taking forever. Glad USB 3.0 makes file transfer super fast. Using it on a Macbook Pro so I could have spent the money on Thurderbolt but didn't want to and it isn't needed after using this product for much cheaper.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like the product it works for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product it works to back up all my computer essentials

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PS4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been using it as an external storage for my PS4, works great, havent noticed any extra loading times on games. Definitely a great add on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the backup job I needed for my laptop backup. I haven't figured out if the included WD backup software offers advantages over simply using Windows 10. Also I haven't figured out where local backup will fit into the picture once I figure out cloud backup (house burns down scenario...).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Backup Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has proven to be a great external backup device for the numerous pictures I take. Have had no issues whatever using this hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as usual OUTSTANDING service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    especially Shawn Parker, who helped us decide on products based on his vast & much appreciated experience. Went above ^ beyond (as he always does for every customer)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have saved everything in this product in case my computer should go down. It has enough space for all my photos and mr family tree besides my regular items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for back up drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my MacBook Pro backup... but USB 2 a little slow so work great for photos. I went with the Firewire 800 for the backup drive as my laptop does not support USB 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solved computer freeze problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer having a problem, took it into store twice. Got HD & computer freezing solved itself. Got an external dvd/cd player as well. Both are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra HD for Shield

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the unit for price, so can't tell you much about other features. Using as external HD on the Shield, works fine - fast when plugged directly to comp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to back up my computer. Just what we needed. They used to be so big with less amount of space. Nice to see things have improved over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent external hard drive. I am surprised at how fast it backed up al my files. Plug and play, easy to start using from out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was great until it broke about a 7 months later

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive but it requires it to piggy back off the power supply of whatever you plug it into. Other than that it's great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tough to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is working well with My Passport. However, in the beginning it took a several minute phone call with Western Digital support to get it working. I assumed "plug and play" but that didn't happen. Working fine and so glad that I have everything backed up on a daily basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something for a Geek Squad Backup and this was the cheapest thing I could find. That was 2 years ago and I still use it to this day.

    I would recommend this to a friend
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