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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 8,921 reviews
  • Rated 5 out of 5 stars

    great item for storing home videos, pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am planning to keep here all my family videos, pictures, and my favorite movies. it is fast enough. and ready to go out of box. just plug in to your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact & easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I explained what I needed and the person helping me showed me various options and prices. He suggested a great product for my needs and decision was made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several My WD Passport USB drives. I needed another one for use with a new desktop. It is fast with the USB 3.0 connection. It also has a 3 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it is supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this HD for the backup process on my wife's laptop. Not only does it work as it should, but the power also comes from the USB connection. Fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems ok so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. I never use the apps that come with these hard drives so I very rarely have a problem. The backup programs are what usually cause any problems you may have. Just do your own backups or get a trusted and true program yourself. The lifetime remains to be seen, with these drives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed for backing up my computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product meets my needs as a backup to the contents of one of my computers that was exhibiting problems with Windows 7. I can now download its contents on a new computer that I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what is promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad cams through for my wife. Wiped out a nasty virus and aimed her to a great new backup. It makes her happy, so therefore I am as well. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use it. I returned it because it ws to be used to back-up my data. And since they couldn't retrieve my data I took it back to best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good external drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to back up some legal documents and it worked fine. It only has 1TB of storage which is a good amount of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport 1TB External USB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is another great hard drive made by WD. It works as advertised looks good and comes with the cord needed to hook it up. I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I purchased this because I lost everything on my laptop when the batter malfunctioned I got everything back! Thank you for recommending this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASY AND INVALUABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fortunate enough to cross pass with a very knowledgeable Best Buy Team member who steered me towards the product best suited for my needs. Easy set up, no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A convenient way to have all the data that I need to take with me to use in a plug and play with any computer at our facility. Reads fast and writes fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has really came in handy. I was running out of space on my computer and I needed space because I had a big event coming up and didn't want to run out of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy. Your salesman recommended it. Thanks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better that expected. Came with software loaded. No explanation on how to use it, Of course I could go to the Internet, but a little explanatory brochure would be great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Standard External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my external backup drives, and preforms well as such. However, as some other users on the WD forums have experienced, the drive refused to be ejected while using both the WD Backup program and Window's Backup and Restore. Picking one or the other clears that up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully this will help in the long run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this external hard drive to back up data from our old computer. Geek squad handled everything. They have never failed us,so I’m sure this will be fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small yet powerful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 1TB portable storage device is just what was needed to save all the data on my computer when the "Blue Screen" of death appeared. Thanks WD!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the fastest at file transfer, but stable so far. down side is it will interrupt file transfer if you dont wait to boot up the disk through the automatic unlocker .exe also plastic shroud seems brittle, we will see. Only used it a couple times so we'll see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the Best Buy salesperson suggested this option for my data. I am impressed and relived that my data was safe and able to be transferred to my new device.

    I would recommend this to a friend
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