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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 8,921 reviews
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the help that was given to me and every person that worked there had a smile on tbeir faces. Everyone was very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally feel secure with external hardrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent years not feeling secure with my pictures on my pc. Then my fiancée taught me about external hard drives. I feel that my pics are finally safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to move data off of old computers to new ones and the new drive did great very fast job transfer all the way to the other computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I imagine it is doing what I pay it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sits there silently... non-judgemental. Quietly. Patiently. Waiting.... almost stalkingly. Doesn't say a word. It eats all the data I feed it with no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time with portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made this purchase as I never had a portable hard drive for backups. Suggested by Tech and glad I purchased. Will back up weekly now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Portable Storage Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD products have always been great quality for my uses. This storage drive is perfect for the storage of my photos and videos from my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product to the people that really need this much memory. I have tons of folders. videos and pictures and still plenty of memory left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital has always been my choice. Hooked it up formatted it and it is running as expected. Just that simple. No extra power supply.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece for its value, I had issues w my PC, once this came in town - my PC doesn’t have to utilize its own memory 100

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive in order to transfer photos from my iPhone to a pc. I would only get a few pictures and then it would say that there was nothing to transfer. I found out that it doesn't work correctly to transfer from an app,e product to a Windows product. Doesn't

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality for this price is good, and easy to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my old one because I dropped it and it quit working. This one, however, was slightly different and I had some trouble setting it up. (I have a Mac and the one I used before was formatted for Mac and this one wasn't). But eventually everything worked out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HD easy setup

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HD just needs to connect to your device (laptop or Desktop PC) to manage files. Nice design and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item for file history

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks set it up for me and now all I have to do is plug it in to keep my file history. It will prevent loosing data in the future if my solid state drive fails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience. He was professional and explained every step and procedure. Advised me of completion and exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color great storage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is fast and easy to locate due to the great idea of offering it in a color other than black. No problems so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Portable Hard Drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used other external drives over the years, but this has been the easiest one of all. Very simple to access and work with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy one of these when I took my PC into Best Buy in order to have my data backed-up and transferred. Better to buy one in advance and routinely backup your data at home so you don't have to pay to have it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it for last 15 days and the experience is superb. Will recommend to others ..must busy if you are looking for a hard disk buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a portable drive to replace lot of pendrives I have. This is a nice, small and fast (USB 3.0) drive to take with me everyday. It has been great so far.

    I would recommend this to a friend
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