Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 338 Showing 6,741-6,760 of 8,921 reviews
  • Rated 5 out of 5 stars

    My passport

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second my passport. Would recommend it to anyone who might need to protect their data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems with my external hard drive and it has proven to work fast and without any difficulties. Also has good build quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this portable drive to use during a data recovery session but have not had time to look at its performance a yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for sharing content from field to office. Field rep always has the information the office does and vice versa.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does what I need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use with my Xbox one x, it works well, I have had some instances (twice) where it said I needed more memory even though there was enough, but uninstalling and reinstalling what I was trying to install fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick storage solution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to expand the memory on my PS4 and it works great! Easy installation, pretty much a no brainer! And the cost is reasonable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. Works great with Xbox one. Games load really quickly from it. Very quit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked with Macbook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive connected immediately to my MacBook however you have to follow the instructions to format the HD for it to work with your MacBook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried several USB external drive enclosures and not one of them worked. The USB port would not supply them enough power. The Passport drive has worked flawlessly with just plugging into the USB port. NO external power supply needed. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had never thought of having this addition till it was recommended by the Geek Squad. Nice to know we have our pictures and memories backed up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent for on the go storage.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought these before. I prefer the western digital brand. I hope this one is more shock resistant. I would continue to support this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For those memories

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I’ve purchased. I’ll use it to protect those precious memories by backing up my laptop to this once a month!

    I would recommend this to a friend
  • Cons mentioned:
    Data loss

    Rated 3 out of 5 stars

    it's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always worry I will lose all my stuff saved, and this does not help. It has not yet deleted anything but when I plug it in, it tells me there's a chance some of my files are corrupted or missing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a Seagate drive that failed after 8 months. Set up easy ...we will see how long it lasts. Have older WD drive which still works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for photo and data backup price was right and have had no issues with going out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice portable hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size hard drive. Needed to go to website for format instructions. Instruction sheet with product just says "Hello" and gives website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external drive

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need an external hard drive to back up precious pictures before my laptop died and this one saved the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Passport external hard drive was a perfect choice to back up data on my laptop before it had to be repaired at the service center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found product for data transfer for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband's laptop was corroded by water, but Geek squad was able to recover the data and move to a suitable storage device for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Drive

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my wife for her birthday. Have not heard any complaints so it tells me this is working well for her.

    I would recommend this to a friend
Sponsored