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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 8,921 reviews
  • Rated 5 out of 5 stars

    Told me about the external hard drive availability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer told me about the WD External Hard Drive and quickly installed it so I have additional back up for my files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External hard drive worked well for loading and sharing files with someone else. No problems or complaints from either of us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this drive for about a year. I have several computers a now instead of keeping copies of all my music, movies, and pictures I have them in one place. Can’t tell the difference between internal and external speeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only been using this device for a few weeks, but so far I am very pleased with the software and the options it gives the user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good external Hard Drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not an external SSD but I still go with regular "spinner" hard drives for data backup. I go with WD over any other brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection platform is easy. Used for my Mack and a second used for my Xbox 1 to avoid buying another xbox with more memory!...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to have a backup to my computer files. So far it has enough room for what I need and have had no issues with the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy and portable to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy design and really fast data transfer between devices. Excellent backup devices to store large amount of media files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to move my photos off the cloud. So far so good. It does seem to slow down load up of the computer, but nothing major. I am just always in a hurry. Purchased the bright blue due to the less expensive yellow being gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped fix my lap top computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciated the time that each technition took during the time frame that they had my lap top and it took to fix the issues at hand

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 3 out of 5 stars

    Suerves the purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hard drive to store my photos instead of leaving them on the cloud or on my computer. I’ve had other western digital drives and they’ve always worked out well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport for PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backup storage works with your PC to back up your computer. It will create a file history backup. Just follow the directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a WD external hard drive before it got lost overseas. Loved it and the pretty casing doesn't change what was inside- still love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD hard drives are terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD 1 TB hard drives perform so gtreat I had to buy a second one. Able to add more apps on android box with no loss of speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for backup

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it set up for automatic backup of my files. I've lost stuff before when a computer died, so this is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD is trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works great. Just keep in mind that with this one the smartware is not free. Must be purchased separately. But very much worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Western Digital drives (have had a number of failures with other brands.) This one has good speed and was well priced at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this external hard drive for my PS4. Nothing complicated on the installation: it was smooth, transfer speed was pretty decent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Western Digital, My Passport 1 Tb portable hard drive is working great! The USB 3.0 helps speed things along when transferring data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My passport 1TB is the best hard drive I have ever purchased. It was an easy setup and it was ready to use in minutes.

    I would recommend this to a friend
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