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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 8,921 reviews
  • Rated 5 out of 5 stars

    reliable HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing much to report. This is a good capacity for the average user and western digital is an excellent brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JUST WHAT I NEEDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to backup my data from an old PC to transfer data to a new computer and this worked flawlessly. Perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this external hard drive. Extremely quick read time. Nothing to complain about. It works and it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD is always best..

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is always best... this is my 3rd one.. for data backup.. Using WD past 10 years..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fast computer but our internet speed w Hughes is slow so can’t fully experience this computer yet!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever have problems with your computer and need to back up data this is a great device to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a large capicity jump drive. This was cheaper and had more capacity than the jump drive. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it’s supposed to do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product by WD- fast file transfer and great security options. Definitely recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device performs exactly as promised. I bought it to use as a Time Machine for my MacBook Pro. Great capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport to files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great low cost way to have a backup of computer files. Everyone,should have their important files backed up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Its great & light weight. Very convenient. And also the specifications are as mentioned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it says. Pretty easy. The backup scheduler is a little finicky but I don't need to back up stuff that often

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Works but noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why but this hard drive is always making a clicking noise - even when not in use. Works fine for storage. East to use and convenient - just hope it lasts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to make sure I don't lose information stored on computer. It was set up by store Geeks. Don't know how to check to see if backup is being done. Wasn't instructed but assume it is a matter of switching drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient and does what I need it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the small form factor and while it’s only 5400 rpm drive it’s more than fast enough for what I need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool design works great I could fit hundreds of movies on this thing and the transfer speed is fast enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did exactly what I needed..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to transfer pictures and files from my computer. It was an easy and effortless transfer of everything..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great instructions and software built in. I used it to transfer some software and date from one computer to another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 tb

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great gives you so much more memory would defenitltly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need better instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t figure out how to use this and had to make an appointment with the Geek Squad to have them show me. I’m still not sure it’s working correctly. You need better instructions for use.

    I would recommend this to a friend
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