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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 349 Showing 6,961-6,980 of 8,921 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and convenient. Use to store pictures. Saves space on my computer and very small and easy to store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day after I purchased this device my computer crashed and I was relieved to have back up on all my data

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Drive as part of a disk recovery effort and found it perfect as a back up Drive. Simple and carefree.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for us. We switched AT&T but the rep didn't transfer our "stuff" to our new phones so we had to do it on the fly but my daughter's lap top didn't have enough memory so we grabbed this and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great way for me to get large amounts of media to clients, as well as keep copies safely off-line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that you can walk in purchase these items and leave quickly without having to wait in line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is as expected. Thank you. Arrived in time expected. Love the blue and registration process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive saved us from losing all of our important info when our laptop died. Whew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use with HP Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble transfering pictures from Video Camera to Passport on Mac Computer, but easy on my HP computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took longer to get this drive out of the box than to make my first backup. Included software worked flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ex. hard drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item to transfer all of my information from an older laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think this is the best external hard drive there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it comes handy and the price is just right. I Can put my files in this drive fast and I'm ready to go :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my broken external hard drive. This seems more secure, safe, and better recoverable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sotharge device needed it for use immediately and worked fine. it loaded very quickly and saved all my files

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for more space for your console or anything else this is one of the best products on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good storage for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage for the price that is USB 3.0. Recommend for Game Console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for a 75 year old lady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new computer and the fellows at Best Buy are very good at helping with any problems I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD is reasonably priced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these 1TB in blue to use for backup purposes and they are made from solid material and feels great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my Ps4 pro, works super fast as intended and I can't wait to fill it up with my games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy associate suggested this external hard drive when I asked. It's perfect for saving my photos and files.

    I would recommend this to a friend
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